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Intern, Market Development Organization - Sales Operations

Company: The J. M. Smucker Company
Location: Akron
Posted on: September 12, 2019

Job Description:

For more than 120 years, The J.M. Smucker Company has brought families together to share memorable meals and moments. Guided by a vision to engage, delight, and inspire consumers through trusted food and beverage brands that bring joy throughout their lives, Smucker has grown to be a well-respected North American marketer and manufacturer with a balanced portfolio of leading and emerging, on-trend brands. In consumer foods and beverages, its brands include Smucker's , Folgers , Jif , Dunkin Donuts , Crisco , Caf Bustelo , R.W. Knudsen Family , Sahale Snacks , Smucker's Uncrustables , Robin Hood , and Bick s . In pet food and pet snacks, its brands include Rachael Ray Nutrish , Meow Mix , Milk-Bone , Kibbles 'n Bits , Natural Balance , and Nature s Recipe . The Company remains rooted in the Basic Beliefs of Quality, People, Ethics, Growth, and Independence established by its founder and namesake more than a century ago. For more information about our Company, visit jmsmucker.com.

TITLE

Intern, Market Development Organization - Sales Operations

LOCATION

Orrville, OH (Greater Cleveland/Akron area)

We offer the benefit of proximity-based intern housing assistance, for those that qualify, to ensure interns have a positive experience and are financially able to afford living for the length of the internship.

REPORTS TO

Manager, MDO Sales Operations (title may vary)

DESCRIPTION

Assist the Sales Process and Support group in cross-functional efforts with the Market Development Organization and Sales organization to increase the overall efficiency of the Sales team. The Sales Operations intern will work closely with the Sales Process and Support team and Sales team and leave the internship with experience and knowledge of both functions within Smucker.

KEY RESPONSIBILITIES

* Develop a repeatable Standard Operating Procedure practice by:

* Researching best practices around effective process development and documentation

* Drafting comprehensive steps that Sales Process and Support team will follow when a new procedure is documented

* Designing Standard Operating Procedure templates

* Streamlining existing Sales processes into new formats

* Identifying improvement opportunities in existing process and working with Sales Process and Support team and Technical Projects Manager to revise documentation

* Interviewing and polling Customer Commercialization Managers, Regional Sales Managers and National Account Managers to learn about process gaps and opportunities, particularly with the Trade Funds Management System

* Creating an audit mechanism that dictates and tracks how often process are to be updated

* Organizing and building a maintenance plan for the Sales Operations SharePoint and OneNote sites

* Support Sales Process and Support team by:

* Analyzing trade planning price discrepancies within trade funds management system and offering solutions

* Validating reconciliation reports and suggesting improvements to current audit methodologies

* Partnering with cross functional team members to draft and present at least one new Standard Operating Procedure by the end of the summer to the Sales Operations Team

* Research, analyze, and present Anchor Project on a Sales support related business question. (How can we help the JMS Sales team become more effective and efficient?)

* Gain knowledge of the Smucker business from a Sales and Sales Operations perspective including; industry standards, organizational structure, CPG retail Sales, process alignment and communication

* Learn how to develop strong business relationships with internal customers and contacts

* Learn Smucker product portfolio and business processes

SELECTION CRITERIA

Education

* Must be pursuing a bachelor s degree in a Business, Communication, Learning & Development, MIS or related.

* Candidates should be finishing their Sophomore or Junior year of studies prior to the internship

* GPA of 3.1 or above is required

Experience

* Prior work experience is strongly preferred

Other

* Demonstrates willingness to relocate for future internship opportunities or full-time job opportunities

* Strong written and verbal communication skills are preferred .

The J. M. Smucker Company (the Company ) is an Equal Opportunity Employer. No person will be discriminated against in hiring or in any other aspect of their employment on the basis of race, color, religion, sex (including pregnancy), age, national origin, ancestry, citizenship status, sexual orientation, gender identity or expression, transgender status, marital status, familial status, disability, genetic information, protected veteran/military status, or any other characteristic protected by applicable federal, state or local law.

Keywords: The J. M. Smucker Company, Akron , Intern, Market Development Organization - Sales Operations, Sales , Akron, Ohio

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