AkronRecruiter
the smart solution for Akron jobs

Customer Service Representative/Special Orders Dept.

Company: Signet Jewelers
Location: Akron
Posted on: February 14, 2019

Job Description:

The Special Orders Department is an established & critical Department in the Signet organization with a long-standing history of growth, promotion & opportunity. Selected Team Members will be responsible for delivering outstanding customer service to our store personnel to enhance the guest in-store experience. Answers inquiries by clarifying desired information; researching, transferring merchandise, and providing information. Makes challenging decisions that ultimately affect company inventory and gross margin initiatives. Special Orders Representatives must be able to master various task functions in addition to their primary role so that the department can produce at maximum efficiency.

* Able to work in fast paced, highly dynamic environment. Possess strong written and verbal communication skills. Meet or exceed individual goals (SLAs) for production in answering phones, creating SKUs, placing orders, handling referrals on availability and pricing. Ability to work inter-departmentally to achieve resolution to customer or vendor issues.

* Must have the ability to make quick, accurate, and appropriate decisions. Possesses a high confidence level to be able to work independently without over-reliance on management oversight. Handles customer service issues by interpreting company policy and exercising judgment based on providing Customer First service, while protecting company profitability. Resolves problems by clarifying issues; researching and exploring answers and offering alternative solutions.

* Acts as a liaison with our vendor base to ensure orders are delivered on a timely basis. Executes department and company procedures to reduce and prevent special order residual and protect company inventory cost. Assists in on-boarding of new hires by serving as peer trainers.

* Performs additional duties and projects as assigned.

* Consistent regular scheduled attendance is considered an essential function of this job.

* Required shifts include evenings and one weekend day. Occasional shift changes may occur to provide appropriate coverage during peak times.

This position Offers:

* A standardized, set schedule * $13.65 per hour * Paid Training * Generous merchandise discounts * Workplace fitness center - provided by Dice Customer Service, Management

Keywords: Signet Jewelers, Akron , Customer Service Representative/Special Orders Dept., Sales , Akron, Ohio

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Sales Jobs


AVON Sales Representative / Sales Leader - Work from Home, Earn 40% Commission on all Sales
Description: Build your own AVON Business from the comfort of your own home. Whether you are looking for a part-time
Company: Avon
Location: Lorain
Posted on: 02/24/2019

Life Insurance Agent (Remote) - Free leads
Description: Join ASSURANCE, and access our leading edge insurance selling platform as an independent, licensed agent. br br Ours is the first and only platform to pair top insurance agents with data-driven technology (more...)
Company: Assurance
Location: Solon
Posted on: 02/24/2019

Life Insurance Agent (Remote) - Free leads
Description: Join ASSURANCE, and access our leading edge insurance selling platform as an independent, licensed agent. br br Ours is the first and only platform to pair top insurance agents with data-driven technology (more...)
Company: Assurance
Location: Munroe Falls
Posted on: 02/24/2019


Seasonal Partner Services Representative (Remote)
Description: Seasonal Partner Services Representative Remote Our team is passionate about helping people go skiing and snowboarding more often The Role: We established high-performance Partner Services Team enhances (more...)
Company: Mommy Jobs Online
Location: Brunswick
Posted on: 02/24/2019

Real Estate Agent - Sales Associate Needed
Description: Whether you are a newly licensed real estate agent or a seasoned professional with another company, you have to check out Keller Williams Helping agents create a life by design is our only job. KW is (more...)
Company: Keller Williams Realty
Location: Westlake
Posted on: 02/24/2019

Life Insurance Agent (Remote) - No marketing costs
Description: Life Insurance Agent Remote - No marketing costs Join ASSURANCE, and access our leading edge insurance selling platform as an independent, licensed agent. Ours is the first and only platform to pair (more...)
Company: Assurance
Location: Maple Heights
Posted on: 02/24/2019

Life Insurance Agent (Remote) - No marketing costs
Description: Join ASSURANCE, and access our leading edge insurance selling platform as an independent, licensed agent. br br Ours is the first and only platform to pair top insurance agents with data-driven technology (more...)
Company: Assurance
Location: Warren
Posted on: 02/24/2019

AVON Sales Representative / Sales Leader - Work from Home, Earn 40% Commission on all Sales
Description: Build your own AVON Business from the comfort of your own home. Whether you are looking for a part-time
Company: Avon
Location: Mentor
Posted on: 02/24/2019

Work From Home - Become an AVON Sales Representative-(Part-time/Full-time)
Description: Build your own AVON Business from the comfort of your own home. Whether you are looking for a part-time
Company: Avon
Location: Elyria
Posted on: 02/24/2019

Life Insurance Agent (Remote) - Free leads
Description: Join ASSURANCE, and access our leading edge insurance selling platform as an independent, licensed agent. br br Ours is the first and only platform to pair top insurance agents with data-driven technology (more...)
Company: Assurance
Location: Westlake
Posted on: 02/24/2019

Log In or Create An Account

Get the latest Ohio jobs by following @recnetOH on Twitter!

Akron RSS job feeds