AkronRecruiter
the smart solution for Akron jobs

Customer Service Representative

Company: DialAmerica
Location: Akron
Posted on: October 12, 2018

Job Description:

Job Description Are you looking for something more than a job? At DialAmerica, we want to make sure that work is more than just a four-letter word. We want you to be part of something that you enjoy in a supportive environment focused on your success.At DialAmerica we look for individuals with maturity, diversity and experience. Our Agents come to us with a foundation of life experiences and knowledge that may include work-related activities, family responsibilities as well as academic achievement. Those experiences and knowledge are valued assets that we recognize and respect. Our Agents are treated as equals in experience, knowledge and are encouraged to actively participate from the beginning.As a Customer Service Representative, you will provide excellent customer service and support to our client s customers. You will also ensure a unique memorable customer service experience answering questions and resolving inquiries with the utmost compassion, care, sensitivity and accuracy.While working at DialAmerica, you'll be able to refine the skills you already have and add some new ones that you can apply to your future growth with us and any career you may pursue in the future.

  • Communication and presentation
  • Listening, critical thinking and problem solving
  • Adaptability and team building
  • Decision making
  • Goal setting and time management
  • Confidence and relevant work experienceIf this sounds like the opportunity you've been looking for and if you meet our qualifications, we invite you to bring your skills and expertise to our team.Job Responsibilities Specific duties for this role include:
    • Answering customer requests or inquiries concerning services, products, billing, etc.
    • Delivering superior service identifying and resolving customer; issues using problem-solving skills
    • Building a positive rapport across a variety of personality types
    • Continually maintaining a working knowledge of our clients' products, services and promotions
    • Putting the customer first and remaining polite and professional at all times
    • Documenting all customer information, communications and sales in a computer systemBenefits Here s just some of what we have to offer:
      • Competitive compensation - base salary + incentives
      • Set schedule
      • Weekly pay with direct deposit
      • Healthcare coverage and 401K
      • Paid on-the-job training
      • Supportive and motivating staff to help you succeed
      • Rapid opportunities for advancement
      • Professional and upbeat office settingJob Requirements Requirements for this CSR role include the below:
        • Willingness to learn and a passion for helping people
        • Strong attention to detail, dependability, and follow through
        • Working knowledge of Windows-based software
        • Flexibility to adapt to changes in a growing organization
        • Self-motivated, positive attitude, and a love for hard work
        • Experience working in a Customer Service related field or call center environment, a plus
        • High school diploma or GED
        • Background and/or drug test may be required
          Come for a job, INVENT your career!
          Apply now!ABOUT DIALAMERICA: Founded in 1957 and headquartered in Mahwah, NJ we are one of the nation's largest privately owned dedicated domestic call center companies with 19 call centers located throughout the United States.
          WE ARE AN EQUAL OPPORTUNITY EMPLOYER
          We consider applicants for all positions without regard to race, color, religion, creed, gender, age, national origin, disability, which can be reasonably accommodated without undue hardship, veteran status, or any other legally, protected classification.
          Associated topics: associate, call center associate, call center specialist, customer care associate, customer service associate, customer service representative, phone, representante de servicio al cliente, service agent, technical assistant

          Keywords: DialAmerica, Akron , Customer Service Representative, Sales , Akron, Ohio

          Click here to apply!

          Didn't find what you're looking for? Search again!

          I'm looking for
          in category
          within


Other Sales Jobs


Real Estate Agent - New or Licensed
Description: Real Estate Agent - New or Licensed New and Experienced Agents Welcome Keller Williams Realty is the number one real estate company in the US, and we re looking to find a select group of motivated people (more...)
Company: Keller Williams Realty
Location: Stow
Posted on: 10/21/2018

Real Estate Agent - New or Licensed
Description: New and Experienced Agents Welcome Keller Williams Realty is the number one real estate company in the US, and we re looking to find a select group of motivated people to join our rapidly-growing team.When (more...)
Company: Keller Williams Realty
Location: Mentor
Posted on: 10/21/2018

Sales Specialist - Golf, Running, Hunting
Description: Description We are genuine in our belief that sports make people better and so are you Immerse yourself in a workplace that loves to be active and lives the brand. Associates joining our team have an (more...)
Company: DICK'S Sporting Goods
Location: Akron
Posted on: 10/21/2018


Stay at home - Customer Service Agents
Description: Helping Blind Visually Impaired People With Daily Tasks, Without Leaving Your Home . You don 039 t just want a job, you 039 re seeking an adventure See the world from the comfort of your home office (more...)
Company: Mommy Jobs Online
Location: Wadsworth
Posted on: 10/21/2018

Sales Advisor Needed
Description: Are you tired of physical and demanding jobs We are seeking customer service reps to work at home with our company. Must have excellent customer service skills. Applicant must be able
Company: Liberty For All
Location: Cleveland
Posted on: 10/21/2018

Customer Service - Independent Beauty Sales Consultant
Description: We are currently hiring new professional, highly motivated and self sufficient Independent Beauty Sales Consultants to sell our skin care and cosmetic beauty products. This is a genuine job online to (more...)
Company: Mommy Jobs Online
Location: Elyria
Posted on: 10/21/2018

Retail Sales Specialist
Description: Our Retail Sales Specialists RSS provide professional services while delivering an excellent customer service experience for
Company: O'Reilly Auto Parts
Location: Alliance
Posted on: 10/21/2018

Inside Sales Representative
Description: Are you looking for a rewarding career with a local small business that has worldwide brand recognition Grow your new career with one of the fastest growing insurance companies in the country Join the (more...)
Company: Local GEICO Ofice
Location: Canton
Posted on: 10/21/2018

State Farm Insurance Agent
Description: State Farm Insurance Agent We look for people who: Want to make a positive difference in people's lives and in their community Want a career that is both personally and financially rewarding Have key (more...)
Company: State Farm
Location: Middlefield
Posted on: 10/21/2018

Sales Associate - Footwear
Description: Description We are genuine in our belief that sports make people better and so are you Immerse yourself in a workplace that loves to be active and lives the brand. Associates joining our team have an (more...)
Company: DICK'S Sporting Goods
Location: Akron
Posted on: 10/21/2018

Log In or Create An Account

Get the latest Ohio jobs by following @recnetOH on Twitter!

Akron RSS job feeds