AkronRecruiter Since 2001
the smart solution for Akron jobs

Customer Service Representative

Company: DialAmerica
Location: Akron
Posted on: March 25, 2020

Job Description:

Job Description Are you looking for something more than a job? At DialAmerica, we want to make sure that work is more than just a four-letter word. We want you to be part of something that you enjoy in a supportive environment focused on your success.At DialAmerica we look for individuals with maturity, diversity and experience. Our Agents come to us with a foundation of life experiences and knowledge that may include work-related activities, family responsibilities as well as academic achievement. Those experiences and knowledge are valued assets that we recognize and respect. Our Agents are treated as equals in experience, knowledge and are encouraged to actively participate from the beginning.As a Customer Service Representative, you will provide excellent customer service and support to our client s customers. You will also ensure a unique memorable customer service experience answering questions and resolving inquiries with the utmost compassion, care, sensitivity and accuracy.While working at DialAmerica, you'll be able to refine the skills you already have and add some new ones that you can apply to your future growth with us and any career you may pursue in the future.

  • Communication and presentation
  • Listening, critical thinking and problem solving
  • Adaptability and team building
  • Decision making
  • Goal setting and time management
  • Confidence and relevant work experienceIf this sounds like the opportunity you've been looking for and if you meet our qualifications, we invite you to bring your skills and expertise to our team.Job Responsibilities Specific duties for this role include:
    • Answering customer requests or inquiries concerning services, products, billing, etc.
    • Delivering superior service identifying and resolving customer; issues using problem-solving skills
    • Building a positive rapport across a variety of personality types
    • Continually maintaining a working knowledge of our clients' products, services and promotions
    • Putting the customer first and remaining polite and professional at all times
    • Documenting all customer information, communications and sales in a computer systemBenefits Here s just some of what we have to offer:
      • Competitive compensation - base salary + incentives
      • Set schedule
      • Weekly pay with direct deposit
      • Healthcare coverage and 401K
      • Paid on-the-job training
      • Supportive and motivating staff to help you succeed
      • Rapid opportunities for advancement
      • Professional and upbeat office settingJob Requirements Requirements for this CSR role include the below:
        • Willingness to learn and a passion for helping people
        • Strong attention to detail, dependability, and follow through
        • Working knowledge of Windows-based software
        • Flexibility to adapt to changes in a growing organization
        • Self-motivated, positive attitude, and a love for hard work
        • Experience working in a Customer Service related field or call center environment, a plus
        • Background and/or drug test may be required
          Come for a job, INVENT your career!
          Apply now!ABOUT DIALAMERICA: Founded in 1957 and headquartered in Mahwah, NJ we are one of the nation's largest privately owned dedicated domestic call center companies with 19 call centers located throughout the United States.
          WE ARE AN EQUAL OPPORTUNITY EMPLOYER
          We consider applicants for all positions without regard to race, color, religion, creed, gender, age, national origin, disability, which can be reasonably accommodated without undue hardship, veteran status, or any other legally, protected classification.
          Associated topics: answer, call center, call center representative, coordinator, customer care specialist, customer service, customer service representative, customer service specialist, internship, product support

Keywords: DialAmerica, Akron , Customer Service Representative, Sales , Akron, Ohio

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Sales Jobs


P&C Agents - work from home opportunity, help people all over America
Description: Assurance is the first and only platform to pair top insurance agents with data-driven technology to make the buying and selling experience timely, personalized, and simple.Enjoy the freedom of working (more...)
Company: Assurance
Location: Cleveland
Posted on: 04/1/2020

Assistant Property Manager/Leasing Agent
Description: Description: br About This Position:Professionally owned and managed property management company is seeking a Leasing Professional/Assistant Property Manager to join the Team Reporting to the Property (more...)
Company: Odin Properties
Location: Cleveland
Posted on: 04/1/2020

Outside Agricultural Sales Representative
Description: Job Description Summary: This is an opportunity to represent AKE Safety Equipment in an outside sales position as an independent contractor. This position offers you the chance to sell a unique product (more...)
Company: AKE Safety Equipment
Location: Youngstown
Posted on: 04/1/2020


Real Estate Associate - Licensed Agents Only
Description: You may have seen our signs or heard good things about how we do business, but here is what you really need to know about Keller Williams Realty. We are 100 dedicated to helping you build your real estate (more...)
Company: Keller Williams Realty
Location: Cleveland
Posted on: 04/1/2020

Medicare Agent - remote work opportunity, qualified, inbound leads
Description: Medicare Insurance Agent - Industry-best comp plan, total work freedomJoin the revolutionary ASSURANCE platform, and earn from the industry's best comp plan, selling trusted Medicare plans to inbound, (more...)
Company: Assurance
Location: Lorain
Posted on: 04/1/2020

Inside Sales Representative
Description: Growing Mortgage Company with an Excellent Paid Training program, Warm Leads, and an opportunity to make a Great Income is HIRING Last year's average income was 87K with a large percentage of our sales (more...)
Company: Reliance First Capital, LLC
Location: Independence
Posted on: 04/1/2020

P&C Agents - work from home opportunity, get paid 3x per day
Description: Assurance is the first and only platform to pair top insurance agents with data-driven technology to make the buying and selling experience timely, personalized, and simple.Enjoy the freedom of working (more...)
Company: Assurance
Location: Lorain
Posted on: 04/1/2020

Sales Account Executive -Medina, OH
Description: The ideal candidate will be an experienced sales person who is comfortable generating sales lead with new clients and maintaining
Company: Integrity Express Logistics
Location: Medina
Posted on: 04/1/2020

Licensed Medicare Insurance Agent - Work from the Assurance platform
Description: Medicare Insurance Agent - Industry-best comp plan, total work freedomJoin the revolutionary ASSURANCE platform, and earn from the industry's best comp plan, selling trusted Medicare plans to inbound, (more...)
Company: Assurance
Location: Akron
Posted on: 04/1/2020

Licensed Medicare Insurance Agent - Free, qualified, inbound leads
Description: Medicare Insurance Agent - Industry-best comp plan, total work freedomJoin the revolutionary ASSURANCE platform, and earn from the industry's best comp plan, selling trusted Medicare plans to inbound, (more...)
Company: Assurance
Location: Akron
Posted on: 04/1/2020

Log In or Create An Account

Get the latest Ohio jobs by following @recnetOH on Twitter!

Akron RSS job feeds