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Bi-Lingual Sales Call Center Rep

Company: LKQ Corporation
Location: Akron
Posted on: January 17, 2020

Job Description:

As a part of our growth LKQ is looking for a dedicated and passionate Bi-LIngual Sales Call Center Rep with prior knowledge of automotive parts for the aftermarket collision repair industry. The Bi-Lingual Sales Call Center Rep must have 2 years of call center sales or customer service relations. The Sales Rep will be responsible for handling incoming and outgoing phone calls and emails with clientele and within the company. If you like sales, growth, and working with happy, enthusiastic individuals, you'll enjoy a career with us Essential Job Duties: Generates revenue by promoting sales of new and existing products. Initiates sales calls to existing customers to assess the need for replenishing inventories. Assists customers with sales of product and/or services, responds to questions regarding parts, pricing, services, etc. Prospects and develops relationships with potential customers, or leads, to cultivate new business. Provides ongoing customer and technical service on existing accounts. Processes orders performs order entry (orders called in or received online), reviews orders for correct handling, pricing, quantities and shipping data. Seek out opportunities for up-selling and price negotiation. Informs customer of unit prices, shipping date, anticipated delays, and any additional information needed by customer. Advises customer on substitution or modification of part when part requested is not available. Dispatches delivery of orders, as necessary to comply with customer requests. Observes changes in inventory so as to insure minimum stock levels. Initiates and supports the continual improvement of LKQ and Keystone Automotive Industries, Inc. quality improvement system. Assumes other duties as assigned. Handling incoming and outgoing emails with client--le and within the company.

Keywords: LKQ Corporation, Akron , Bi-Lingual Sales Call Center Rep, Sales , Akron, Ohio

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