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ServiceNow Architect

Company: United Software Group Inc
Location: Akron
Posted on: September 10, 2018

Job Description:

Hi, This is Siva from USG. I hope you are doing great. We have an urgent requirement with one of our client for ServiceNow Architect. Please go through the requirement and get back to me ASAP. Role: ServiceNow Architect Location: Akron , OH Duration: 12 Months Duties Include:

  • ITSM software design, development, analysis and maintenance adding functionality within IT service management to improve IT reporting and processes
    • Perform ITSM systems and process analysis, business process engineering improvements, and align IT process with ITILv3 framework
      • Provides advice on options, risk and impacts on business processes and technical architecture
        • Manage ServiceNow system development requirements and coordinate projects through deployment.
          • Follows up on outstanding development needs and provides timely status reports to the project manager.
            • Technical training and mentoring in all areas of ITSM application software including developing, supporting and training of user groups to ensure users can utilize new modules within the ITSM tool. Thanks & Regards, Siva Kumar Manager Phone: , Email: United Software Group Inc 565 Metro Place South, Suite 110, Dublin, OH 43017 - provided by Dice ServiceNow,SNOW,service-now

              Keywords: United Software Group Inc, Akron , ServiceNow Architect, Professions , Akron, Ohio

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