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3PL Inventory Analyst

Company: Arhaus
Location: Hudson
Posted on: September 24, 2022

Job Description:

The 3PL Invoicing Analyst is responsible for completing daily delivery reports, as well as ensuring the integrity of the inventory while working with regional teams and business partners collectively to fulfill the business requirements.
Essential Duties and Responsibilities:
Daily Order Processing/tasks
Completing daily delivery processing via reporting, vetted against 3PL hub-provided information
Auditing and correcting all delivery exceptions to ensure inventory and customer account accuracy
Setting up replacement orders to ensure customers receive replacement products in the event of exceptions
Auditing any delivery order information that is not reported back to Arhaus correctly to ensure accurate recognition. Utilizing a regional team in the field for support, conclude all open discrepancies daily
Utilizing a queue-based customer service system, reviewing and processing one-off cases that require inventory functions to be performed
Weekly reporting/processing/tasks
Auditing reported returns and canceled items across 3PL Hub network, with the goal of maintaining inventory accuracy and getting items returned to a distribution center
Providing reporting and listings to 3PL hubs to load returns, while ensuring that all software systems show correctly
Maintain logs and track trends of 3PL hubs' performance
Monthly reporting / processing / tasks
Month-end reporting and clean-up - ensuring that all delivered items for the month have been properly recognized and accounted for. Reaching out to necessary parties for unclear issues to get a resolution
Reviewing and logging reports of delivery orders with exceptions notated, and ensuring that orders and inventory show accurately at all locations before the next month
Availability and willingness to learn other inventory department functions to build a cross-function role to support all inventory and logistics needs
Perform random audit requests to confirm inventory accuracy and integrity
Adapts to change quickly and easily and performs effectively during times of change; demonstrates the ability to multi-task and manages competing priorities effectively
Builds respectful and effective working relationships; collaborates with others to achieve common goals
Strives to meet or exceed the expectations of internal and external customer standards
Demonstrates initiative by acting as a self-starter; takes on increased responsibility to enhance one's contribution
Displays a high degree of integrity, honesty and takes responsibility for one's own actions; shows consistency between words and actions
Knowledge and Critical Skills:
Performing tasks using a computer and telephone daily
Repetitive processing steps.
Maintain confidentiality of customers' information.
Always willing to adapt to change and keep an open mind to training
Consistent regular scheduled attendance is considered an essential function of this job.
Education, Experience, and Other Qualifications:
Education: High school diploma; college degree preferred
Years of experience: Some customer service experience preferred
Valid Driver's license preferred
Computer proficiency: Working knowledge of computer programs
Understanding of general work practices in warehousing and distribution, including order processing, picking, and shipping processes and procedures.
Dedicated to business and allow flexibility with work hours if necessary
Arhaus is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. - Arhaus is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. -All employment decisions at Arhaus are based on business needs, job requirements, and individual qualifications, without regard to race, color, sex, sexual orientation, gender identity, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Arhaus will not tolerate discrimination or harassment based on any of these characteristics. Arhaus encourages applicants of all ages.

Keywords: Arhaus, Akron , 3PL Inventory Analyst, Professions , Hudson, Ohio

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