3PL Inventory Analyst
Company: Arhaus
Location: Hudson
Posted on: August 5, 2022
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Job Description:
The 3PL Invoicing Analyst is responsible for completing daily
delivery reports, as well as ensuring the integrity of the
inventory while working with regional teams and business partners
collectively to fulfill the business requirements.
Schedule: -9:00 am-5:30 pm Tues thru Sat
Essential Duties and Responsibilities:
Daily Order Processing/tasks
Completing daily delivery processing via reporting, vetted against
3PL hub provided information
Auditing and correcting all delivery exceptions to ensure inventory
and customer account accuracy
Setting up replacement orders to ensure customers receive
replacement products in the event of exceptions
Auditing any delivery order information that is not reported back
to Arhaus correctly to ensure accurate recognition. Utilizing a
regional team in the field for support, conclude all open
discrepancies daily
Utilizing a queue-based customer service system, reviewing and
processing one-off cases that require inventory functions to be
performed
Weekly reporting/processing/tasks
Auditing reported returns and canceled items across 3PL Hub
network, with the goal of maintaining inventory accuracy and
getting items returned to a distribution center
Providing reporting and listings to 3PL hubs to load returns, while
ensuring that all software systems show correctly
Maintain logs and track trends of 3PL hubs' performance
Monthly reporting / processing / tasks
Month-end reporting and clean-up - ensuring that all delivered
items for the month have been properly recognized and accounted
for. Reaching out to necessary parties for unclear issues to get a
resolution
Reviewing and logging reports of delivery orders with exceptions
notated, and ensuring that orders and inventory show accurately at
all locations before the next month
Availability and willingness to learn other inventory department
functions to build a cross-function role to support all inventory
and logistics needs
Perform random audit requests to confirm inventory accuracy and
integrity
Competencies:
Adapts to change quickly and easily and performs effectively during
times of change; demonstrates the ability to multi-task and manages
competing priorities effectively
Builds respectful and effective working relationships; collaborates
with others to achieve common goals
Strives to meet or exceed the expectations of internal and external
customer standards
Demonstrates initiative by acting as a self-starter; takes on
increased responsibility to enhance one's contribution
Displays a high degree of integrity, honesty and takes
responsibility for one's own actions; shows consistency between
words and actions
Knowledge and Critical Skills:
Performing tasks using a computer and telephone daily
Repetitive processing steps.
Maintain confidentiality of customers' information.
Always willing to adapt to change and keep an open mind to
training
Consistent regular scheduled attendance is considered an essential
function of this job.
Education, Experience, and Other Qualifications:
Education: High school diploma; college degree preferred
Years of experience: Some customer service experience preferred
Valid Driver's license preferred
Computer proficiency: Working knowledge of computer programs
Understanding of general work practices in warehousing and
distribution, including order processing, picking, and shipping
processes and procedures.
Dedicated to business and allow flexibility with work hours if
necessary
Arhaus is an Equal Opportunity Employer and prohibits
discrimination and harassment of any kind. - Arhaus is committed to
the principle of equal employment opportunity for all employees and
to providing employees with a work environment free of
discrimination and harassment. -All employment decisions at Arhaus
are based on business needs, job requirements, and individual
qualifications, without regard to race, color, sex, sexual
orientation, gender identity, religion or belief, family or
parental status, or any other status protected by the laws or
regulations in the locations where we operate. Arhaus will not
tolerate discrimination or harassment based on any of these
characteristics. Arhaus encourages applicants of all ages.
Keywords: Arhaus, Akron , 3PL Inventory Analyst, Professions , Hudson, Ohio
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