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Loss Prevention Specialist

Company: Mustard Seed Health Food Market, Inc.
Location: Akron
Posted on: June 23, 2022

Job Description:

We are Northeast Ohio's largest locally owned Natural Food Store, proudly serving our communities for 40 years. Our specialty is providing high quality natural and organic foods and products along with education on food issues and the environment. We adhere to strict ingredient standards and promote locally grown food.
Job Summary
The Loss Prevention Specialist (LPS) position supports stores in the detection and apprehension of shoplifters using visual observation and security cameras. This individual will serve as a liaison to law enforcement. This position leads the store team in providing a secure environment for customers and associates. The LPS assists Store Directors in achieving business goals and objectives by creating an exceptional shopping experience while deterring theft. Provides excellent customer service. Maintains a safe and clean environment throughout the store.
Responsibilities


  • Adheres to established shoplifter and loss prevention SOP.
  • Detect and apprehend shoplifters in with the use of standard visual practice and security cameras
  • Promotes a culture of honesty and integrity; maintains confidentiality
  • Provides prompt, courteous and knowledgeable service to internal and external customers
  • Participates in investigations and surveillance as assigned
  • Utilize security software to create video records of incidents requested by law enforcement and internal departments.
  • Completes and distributes paperwork in an accurate and timely manner
  • Maintains appropriate evidence, demonstrates understanding of law enforcement procedures and professionally participates in legal activities as needed (e.g., police calls, etc.)
  • Keeps aisles clean and clear from slip and trip hazards
  • Promotes safety awareness and supports maintenance of a risk-free environment
  • Performs other duties as assigned.

    Education And Experience (E = Essential D = Desired)
    (E) High school degree or equivalent or current enrollment in school.
    (E) 2 years law enforcement/security experience.
    (D) 2 years retail experience.
    Knowledge, Skills, Abilities

    • Observant
    • Verbal Communication
    • Sound Judgement
    • Interpersonal skills
    • Basic Computer Skills
    • Investigative/Analytical Skills
    • Ability to respond appropriately to changes in direction or unexpected situations.

      PM19PI182211934

Keywords: Mustard Seed Health Food Market, Inc., Akron , Loss Prevention Specialist, Professions , Akron, Ohio

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