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Sr IT Systems Analyst

Company: Summa Health
Location: Akron
Posted on: January 15, 2022

Job Description:

Sr. IT Systems Analyst

Summa Health System is recognized as one of the region's top employers by a number of third party organizations, including NorthCoast 99. Exceptional candidates gravitate to Summa because of its culture, passion for delivering excellent service to our patients and families commitment to our philosophy of servant leadership, collegial working relationships at every level of the organization and competitive pay and benefits.


Assumes responsibility for analyzing business needs, defining requirements, developing solutions, implementing systems, managing and supporting installed applications of assigned clinical or administrative areas of responsibility.

The Senior Systems IT Analyst develops, implements, upgrades and maintains software applications, including interfaces, automated workflows and custom reporting.
Interacts directly with all levels of the organization to assist in the development of application requirements and to make system recommendations. Demonstrates advanced trouble-shooting skills.
Participates in development of test plans and in the testing of new applications or changes/upgrades to existing ones.
Develops a solid understanding of operational business processes and leverages that knowledge to identify opportunities for improvement.
Develops and maintains interfaces between internal systems and with third-party vendors, including design, development, testing, implementation and documentation.
Uses query and report writing tools to create and validate reports, to validate system changes and to help resolve application problems.
Supports and/or extends automated workflows, including design, development, testing, implementation and documentation.
Coordinates efforts of IS, operational staff and vendors to resolve issues, escalating as necessary.
Demonstrates flexibility and adaptability to changing priorities and resource availability, communicating schedule impact as appropriate to operations and IS management.
Demonstrates knowledge of integrated systems and their dependencies.
Mentors team members by sharing technical and applications knowledge and trouble-shooting techniques.
Participates in on-call rotation. Addresses on-call issues according to SLA guidelines. Transfers issues to other teams as appropriate.
Works with process owners, Project Managers, IS and vendors on upgrades and ongoing optimization of applications.
Works flexible hours as necessary to support implementations, upgrades and disaster recovery testing.
Adheres to change management policy, including creation of test plans, end user approval and appropriate communication to all involved.
Works on multiple projects simultaneously.
Attends meetings as appropriate and assumes responsibility for completion of assigned items.
Works independently and as part of a team
Tracks progress of assignments and keeps management informed of ongoing status.
Keeps current with system functionality changes from optimizations and upgrades.
Participates in on-going professional development opportunities, including vendor training and user conferences.
Other duties as required.

Minimum Qualifications

Formal Education Required:
Bachelors Degree in Science in Nursing or Computer Science or equivalent years experience
Medical-related or business-related courses preferred

Experience & Training Required
Five (5) to Seven (7) years experience in Health Care information systems in a health care environment preferred.
Four (4) years minimum of clinical or administrative information systems experience required.

Other Skills, Competencies And Qualifications
Skill in interpersonal communication to effectively interact with users on various software and non technical problems
Skill in written communication to compose materials for end-users
Knowledge and skill in word processing, spreadsheet, database, presentation, e-mail and scheduling applications, and ability to acquire additional skills as necessary
Ability to maintain confidentiality of patient, employee and financial records
Ability to work well within team environment by accepting and offering honest and constructive feedback; by supporting team goals and encouraging other team members; and by collaborating with departmental team members to consolidate work, solve problems, create new methods and/or reduce costs
Ability to understand the application functionality and how it relates to departments

Population Specific Competency: ability to effectively interact with populations of patients/customers with an understanding of their needs for self-respect and dignity

Level Of Physical Demands
Light: Exerts up to 20 pounds of force occasionally and/or up to ten pounds of force frequently, and/or a negligible amount of force continuously


Keywords: Summa Health, Akron , Sr IT Systems Analyst, Professions , Akron, Ohio

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