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Service Officer, Full Time-Afternoon's

Company: Akron Children's Hospital
Location: Akron
Posted on: November 10, 2019

Job Description:

About UsAkron Children's Hospital is one of the largest independent pediatric hospitals in the U.S., and ranked among the best children's hospitals by U.S. News and World Report. Our dedicated staff serves nearly 900,000 patient visits per year through our 2 hospital campuses and a large network of locations offering primary and specialty care.We are leading the way to healthier futures for children and communities through expert medical care, research, and prevention and wellness programs. As a teaching affiliate of Northeast Ohio Medical University and other universities, we train new generations of pediatricians, specialists, nurses and pharmacists every year.OUR PROMISESTo treat every child as we would our ownTo treat others as they would like to be treatedTo turn no child away for any reasonWe are seeking people who are committed to fostering a diverse environment in which patients, family and staff from a variety of backgrounds, cultures, and personal experiences are welcomed, included and can thrive.Shift Information: Evening Job 40 hours/week: Sunday, Monday, Tuesday, Friday, Saturday 4:00 p.m. - 12:00 a.m. Day Off: Wednesday & Thursday Position Summary: Patrols assigned areas of Hospital campus in order to maintain an orderly and safe environment for patients, visitors and staff. Enforces Hospital policies and procedures, and applicable local and state laws. Upholds the mission, vision, values and customer service standards of Children's Hospital Medical Center of Akron (CHMCA). This position is unarmed, with a continual focus and development to elevate to the rank of armed security officer. Duties and Responsibilities: Patrol the campus and the surrounding areas being highly visible and alert for safety and security hazards and suspicious activities, working independently with minimal to no supervision. Secures buildings, offices, classrooms and other areas. Respond to alarms and all calls requesting Department of Public Safety services. Knowledge of Department Policies and Procedures with flexibility to modify under certain circumstances for optimal results. Contain and control crowds in order to preserve peace, providing a safe environment during large events. Enforce all parking rules and regulations, assist motorists with vehicle problems, and provide escorts to patients, visitors, and staff. Ability to communicate clearly and concisely, and effectively via two way radio, computer, email, telephone, and verbal communications. Ability to effectively interact with populations of patients/customers with an understanding of their needs for self-respect and dignity utilizing de-escalation and other communication techniques. Ability to use a Record Management System to document incident reports in a complete, concise, and proper manner. Provide appropriate medical assistance to the sick and injured by providing first aid and/or alerting medical staff. Complete and successfully pass Field Training with a Field Training Officer (FTO). Performs all other duties and responsibilities as assigned or directed by Supervision or Command Staff. Education and Experience Must be 18 years of age or older at time of hire. High School Diploma or equivalent. Possesses a valid Ohio driver's license (and ability to obtain and maintain eligibility of insurability as determined by the CHMCA insurance carrier's requirements to operate CHMCA vehicles) and reliable transportation to report to alternate sites. Successful completion of the OPOTA Private Security Academy preferred. Successfully complete a thorough background investigation. Working conditions Extensive walking, running, bending, standing for extended periods of time Stretching, sitting climbing stairs. Possible exposures to hazardous materials, bodily fluids and contagious diseases. Exposure to loud sounds such as fire/burglar alarms, etc. Exposure to inclement weather. Must maintain adequate physical fitness level to perform essential physical aspects of the job effectively with minimized risk to self and othersAkron Children's Hospital is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities. EEO is the law, please click/copy paste the link below to learn more: http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf

Keywords: Akron Children's Hospital, Akron , Service Officer, Full Time-Afternoon's, Other , Akron, Ohio

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