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Schedule Specialist (HCBS)

Company: Almost Family Medlink
Location: Akron
Posted on: November 10, 2019

Job Description:

Overview
The Schedule Specialist in Community Based Services receives referrals from Central Intake and assigns patient care visits utilizing the operating system, in coordination with Team Leader , and consistent with the qualifications of professional and paraprofessional staff.

Almost Family Medlink, a part of LHC Group, is the preferred post-acute care partner for hospitals, physicians and families nationwide. From home health and hospice care to long-term acute care and community-based services, we deliver high-quality, cost-effective care that empowers patients to manage their health at home. Hospitals and health systems around the country have partnered with LHC Group to deliver patient-centered care in the home. More hospitals, physicians and families choose LHC Group, because we are united by a single, shared purpose: It's all about helping people.

Additional Details

  • Utilizes an automated scheduling system to maintain a calendar of services for both episodic and per visit customers.
  • Processes workflow for requested scheduled, missed, rescheduled, reassigned, declined, and delivered visits .
  • Monitors Pending Referrals daily and assigns licensed professional (LP) and case manager for all SOC visits
  • Communicates daily with field staff regarding any visits unaddressed in late, pending, or incomplete status for resolution as appropriate.
  • Runs Scheduling Request Report daily, completes requests as appropriate for Medicare week. Monitors productivity and distribution of regular visits for caregiver optimization, communicates with team leader as appropriate.
  • Reviews Unverified Visit report daily. Communicates directly with field staff, team leader, branch manager as needed.
  • Continually monitors action screen and processes all assigned tasks, coordination notes, admin tasks in timely manner
  • Assists in coordination of scheduling and tracking all supervisory visits and therapy reassessment visits, as required per regulatory requirements.
  • Attends and participates in annual in-service programs, workshops, continuing educational programs, seminars, etc

    Qualifications
    Education Requirements
    • High school education or equivalent
    • Post high school education preferred.Experience Requirements
      • Minimum one year of scheduling experience in health care setting using an online scheduling system strongly preferred.
      • Experience working in busy/high volume office preferredSkill Requirements
        • Exceptional organizational, customer service, communication, and decision making skills required.
        • Working knowledge of state and federal regulations governing OASIS visits, supervisiory, and reassessment visits

          Company Description:

          Our company was founded over 20 years ago on the principle that ---it---s all about helping people,--- and we live by those words today. It---s our mission to provide exceptional care and unparalleled service to patients and families who have placed their trust in us. We grow to fulfill this mission. When you become part of the LHC Group family, you---re choosing a career path that will challenge you to grow both personally and professionally.Every day, all across the country, our LHC Group family is helping people. There are 10,000 of us, standing shoulder to shoulder, helping the patients in our care live, fuller, healthier lives. We do this because helping people is, quite simply, the reason we exist. It---s our purpose.--

Keywords: Almost Family Medlink, Akron , Schedule Specialist (HCBS), Other , Akron, Ohio

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