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Customer Service Sales Representative

Company: At&t
Location: Youngstown
Posted on: June 18, 2019

Job Description:

Take the lead at the front line of our company. You ll offer customized solutions, identify sales opportunities and provide service for millions of customers one at a time. Be a part of an award-winning team that passionately cares about customers. Your expert recommendations will ensure customers get the most out of the technology they love.

What does it take to deliver best-in-class service and technology? Excellent communication skills, professionalism and a desire to close the deal on sales. You ll handle customer service calls ranging from billing and payments to plan changes and upgrades. While you offer solutions and resolve issues, you ll work to transition each call to a sales opportunity; working to meet daily and monthly sales goals. Your consultative approach to customers needs will deliver personalized recommendations of AT&T products and services.

What s in it for you? We ll provide on-the-job paid training and resources in a supportive environment that encourages your professional growth. We also offer a competitive compensation package. Customer Service Representatives start at $17.01 per hour.

Do you have prior customer service/sales experience or a college degree? If so, you may be eligible for higher pay.

You ll also gain an amazing benefits package with medical/dental coverage, 401(k) plan, tuition reimbursement and paid time off. Rounding out these benefits and perks we also provide 50% employee discount on:
AT&T internet & fiber
AT&T phone (formerly U-verse Voice)
DIRECTV (including Free HBO & NFL Sunday Ticket), DIRECTV NOW or U-verse TV

Career possibilities are limitless with AT&T. You will have the chance to round out your experience with training on the latest technology, devices and our entire lineup of products, services and promotions. If you re 18 years or older, let s talk.

PHYSICAL REQUIREMENTS
No physical requirements.

BASIC QUALIFICATIONS

TESTS:

Applicants will be expected to pass any assessments or tests associated with the position.
Study Guide for pre-employment screening (click the link below to open the study guide)


SPECIAL JOB REQUIREMENTS:
Specific job assignments may require day, evening, weekend or holiday hours. Occasional overtime may be required.
May be required to work at other store locations.

TRAINING
Classroom training.
On-the-job training.

Provisions listed in these Job Descriptions may be changed or modified by AT&T Mobility without prior notice at any time, at the Company's sole discretion.
Associated topics: answer, call, client, customer, customer service representative, service representative, support specialist, telephone, telephone activation specialist, trouble resolution

Keywords: At&t, Akron , Customer Service Sales Representative, Other , Youngstown, Ohio

Click here to apply!

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