Desktop Support

Company: Longfinch Technology
Location: Akron
Posted on: November 26, 2022

Job Description:

*Key words to search in resume*

'Desktop Support' 'Laptop Support' 'End User Computing' 'Imaging' 'IMAC support' 'Laptop/Desktop Break-fix' 'PC refresh' 'OS-Device imaging' and 'Mobile Device management'

*Technical/Functional Skills -MUST HAVE SKILLS*

--- Understanding of IT infrastructure

--- Ability to understand basic network infrastructure

--- Good understanding of Microsoft Windows OS family

--- Ability to troubleshoot desktop, laptops, printers, Wi-Fi and Audio / Video and conferencing devices

--- Knowledge of image deployment on desktop and laptops using various tools like SCCM, MDT, Ghost, etc.

--- Experience of working on application deployment tools such as SCCM / Altiris

--- Basic understanding of desktop and laptop configuration

--- Basic understanding of network devices like cisco switch, routers, and Wireless Access Points.

--- Understanding of VPN setup

--- Experience of working with different vendors

--- Knowledge of MS Office and other standard software

--- Excellent Communication skills

--- Microsoft certifications

--- DELL / HP Hardware certifications

--- Scripting knowledge

--- ITIL processes and framework knowledge

--- A valid driving license and own car.

Laptop/Desktop Break-fix, PC refresh, laptop/desktop imaging and Mobile Device management/ Project coordination, excel, project management

Job Type: Full-time

Salary: $45,000.00 - $50,000.00 per year

Benefits:
* 401(k)
* Dental insurance
* Health insurance
* Paid time off
Schedule:
* 8 hour shift

Ability to commute/relocate:
* Akron, OH 44321: Reliably commute or planning to relocate before starting work (Required)

Experience:
* IT infrastructure: 4 years (Preferred)
* iOS: 5 years (Preferred)
* Windows: 7 years (Preferred)

Work Location: One location%58047475%

Keywords: Longfinch Technology, Akron , Desktop Support, Other , Akron, Ohio