Manufacturing Account Representative

Company: Bogie Industries
Location: Akron
Posted on: November 26, 2022

Job Description:

*Weaver Fabrication Manufacturing Account Representative *

*Job Description*: To service key customer accounts in a fast-paced contract manufacturing environment from the customer purchase order to the on-time delivery of quality parts creating a high quality customer experience.

*Duties and Responsibilities: *

- Process orders and proactively provide information to customers on status

- Monitor inventory and release orders

- Maintain contracts

- Serve as the primary contact for a designated group of customers

- Coordinate scheduling changes with production for timely delivery

- Maintain and improve Weaver's commitment to quality

- Issue and resolve return authorizations and process returns within the ERP and Customer Portals

- Follow up with Inspection on quality issues

- Track delivery and quality performance metrics

- Attend production meetings as needed

- Follow Weaver policies and procedures

- other assigned duties

*Qualifications and Skills: *

- College Undergraduate degree or Associates Degree.

- Engineering aptitude a plus

- 3 years minimum in manufacturing environment

- Excel, Word, Outlook

- Strong oral and written communication

- Listening and understanding customer's needs and problems and identify the root cause

- Reliability

- Organization and ability to multitask within daily routines

*Reports to: *

- VP Sales

- Plant Manager

- Ownership

Job Type: Full-time

Pay: $52,000.00 - $56,000.00 per year

Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Employee assistance program
* Health insurance
* Life insurance
* Paid time off
* Referral program
* Retirement plan
* Vision insurance
Schedule:
* 8 hour shift
* Overtime

Application Question(s):
* Are you a citizen of the United States?

Work Location: One location%58047475%

Keywords: Bogie Industries, Akron , Manufacturing Account Representative, Other , Akron, Ohio