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SMA Fulfillment

Company: Signet Jewelers
Location: Akron
Posted on: November 25, 2022

Job Description:

We have many opportunities available on our other career site pages. Click here to link to our careers page!Signet Jewelers is the world's largest retailer of diamond jewelry, operating more than 2,800 stores worldwide under the iconic brands: Kay Jewelers, Zales, Jared, H.Samuel, Ernest Jones, Peoples, Piercing Pagoda, Rocksbox and We are a people-first company and this core value is at the heart of everything we do, from empowering our valued team members, to collaborating with our customers, to fostering the communities in which we live and serve. People - and the love their actions inspire - are what drive us. We're not only proud of the love we inspire outside our walls, we're especially proud of the diversity, inclusion and equity we're inspiring inside. There are dynamic career paths awaiting you - rewarding opportunities to impact the lives of others and inspire love. Join us!WHO WE ARE:We are the world's largest retailer of diamond jewelry and the world's largest specialty jewelry retailer, with market share in the U.S., UK and Canada. Signet operates approximately 3,200 stores globally, under the brand names Kay Jewelers, Zales, Jared, H.Samuel, Ernest Jones, Peoples Jewellers, Banter by Piercing Pagoda, and Rocksbox!ALL ARE WELCOME HERE:Signet is a people first company - this means that we put our customers and our employees at the center of everything we do. Our culture celebrates diversity and inclusion, while uniting around a common mission and distinct privilege of helping our customers Celebrate Life and Express Love . We strive to make sure that our 35,000 employees have professional, personal and social development opportunities to unleash their full potential and have equal opportunity for advancement, regardless of their gender, race, sexuality or any other aspect of their background. At Signet, we nurture an inclusive environment where employees feel safe, supported and empowered at work each day. We do not and will not tolerate any behavior that undermines this effort.Team Members will be responsible processing merchandise through a variety of tasks requiring product knowledge, independent decision making, and the ability to learn processes, utilize tools and operate equipment. Also responsible for achieving production standards within specific departments and may flex to other departments, based on product flow. Responsible for the daily receiving of all merchandise from the distribution center, warehouse, vendor community and stores as well as shipping of packages to our various stores, vendors, customers, distribution center, and business contacts. The receiving area sorts and processes the merchandise for movement to various inventory locations. The shipping area consolidates and packs packages for all domestic and international shipping leaving the facility. Responsible for the processing of merchandise throughout SMA, through the processing of purchase orders, invoices and worksheets, inventory management and cycle counting as seen in Inventory Management, as well as the physical movement of product through manufacturing, vault, and eComm cage. Process merchandise involving the use of computers for the processing of transfers, RF Guns & carousels - put away and picking, Complete multiple and varied tasks associated with the processing of merchandise. Processing standards and service levels as well as inventory levels in the department. Communicate with the appropriate departments/stores/team members information regarding the processing of merchandise. Including initial customer contact/ handling of incoming phone calls. Follow up on status of customer warranty repairs. Working with QC and Business Operations Manager to handle Hotline calls - expedite and follow up calls after job is completed and shipped back to stores. Communicating with customer care regarding any inventory issues, vendor issues, or missed SLAs. Maintain individual productivity standards, report and track on daily basis. Ensure quality of product, packaging and transfer movement. Timely and efficient movement of product through the Distribution and Manufacturing operation to maintain service levels. Sku verification/inspection and ticketing of merchandise. Daily review and ordering of supplies to ensure critical items are in-stock. Working with suppliers to ensure timely deliveries, and accurately providing parts to repair, merchandise, and products. Maintain accuracy of all tasks performed. Retain operating knowledge of various technology platforms including 3rd party shipping, movement software, sorting systems, radio-frequency guns, automated pick processes and multiple applications within our multiple inventory management systems. Responsible for completion of accurate semi-annual inventory reconciliations. Processing of new merchandise through inspection, transfer completion, assignment and put away into secured storage locations.Performs additional duties and projects as assigned.Consistent regular scheduled attendance is considered an essential function of this job.Education Required: High School Diploma / GEDRequired or Acceptable Job-Related Experience: Distribution experience preferredYears of Job-Related Experience Required: 0-6 monthsTechnical/Other Skills Required: Good math, computer and data entry skills. Time and Attendance, IMS inventory applications, Automated software to support Radio-frequency and sorting systems, Microsoft Outlook, etc.) Attention to detail and ability to concentrate closely for long periods of time. Maintain consistent quality of the work with good written and oral communication skills. Must be able to work mandated overtime throughout the year. Work in a completely metal free environment, passing in/out of security throughout each work day. Work in a fast pace, production-based environment.

Keywords: Signet Jewelers, Akron , SMA Fulfillment, Other , Akron, Ohio

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