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Key Holder

Company: ModWash
Location: Hermitage
Posted on: June 25, 2022

Job Description:

Key Holders are responsible for ensuring that the store is clean and organized, assisting team members during periods of high customer volume, and reinforce ModWash standards.Essential Functions :

Promoting the highest level of customer service
Ensure the tunnel is working properly
Check chemistry levels
Discuss daily goals and know the numbers
Reinforce script use
Maintain a clean environment both inside and out
Manage any damage claims and pass along to GM/AGM
Perform opening and closing checklists
Manage guest relations and member information
Lock down tunnel
Identifying problems with working conditions and reporting them to management
Assuming managerial responsibilities in the event of management absentees
Perform other duties as assigned


Outstanding customer service capabilities
Effective communication skills
Comfortable working in a fast-paced environment and in all weather conditions
Offer support and training to new employees
Motivated to learn new skills and improve current skills
Motivate team members through leading by example
Project a professional image by following the dress code and appearance standards

Physical Requirements:

Ability to be active and outdoors in varying temperatures and weather conditions
Ability to be on your feet for long hours at a time
Ability to lift 25 lbs.
Ability to work any hours, including weekends and holidays in order to meet the needs of the business

Education :

Must have a high school diploma or an equivalent
Some mechanical knowledge is preferred, but a willingness to learn is a must

Other details

Pay Type Hourly


Keywords: ModWash, Akron , Key Holder, Other , Hermitage, Ohio

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