PATIENT CARE COORDINATOR

Company: Apex Dermatology and Skin Surgery Center LLC
Location: Hudson
Posted on: June 23, 2022

Job Description:

PAITENT CARE COORDINATIOR Full TimeSalaried Apex Dermatology & Skin Surgery Center is a rapidly growing, skincare facility that empowers employees to deliver exceptional patient experiences. Our goal is to provide the highest quality dermatology and dermatologic surgery care to patients in Northeast Ohio promptly and compassionately. Our core values are a strong commitment to delivering an exceptional patient experience, prompt access to care, including same-day appointments, and service and education to the community. Apex's Patient Care Coordinator provides leadership within the clinic with a strong focus on the patient and employee experience at Apex. Visit to apply. Qualifications

• Associate's or bachelor's degree preferred
• 2+ years of supervisory experience in a Healthcare setting preferred
• Understanding and familiarity of HR practices
• Strong communication skills both verbal and written
• Required Tuberculosis Test and Flu Vaccination. Essential Functions
  • Develop/Implement organizational procedures and systems for front desk operations to include data entry accuracy, appointment goals, SMART scheduling, billing compliance, scheduling, and maintaining compliance in all front desk elements of the regional director audit
  • Identify hiring needs
  • Manage Employee schedules and assist with any issues
  • Performance management with staff through open communication and honesty to all employees
  • Resolution of patient issues, and communication of issues to direct supervisor
  • P&L accountability with an emphasis on revenue growth and bottom-line performance through expense management and AR controls.
  • Represent Apex in the community, nurture referral sources, and participate in other marketing and advertising efforts to support office and enterprise growth
  • Administrative understanding including EMR system, insurance knowledge, and clinical knowledge to work hand in hand with the Medical Receptionists to ensure office flow is managed daily.
  • Verification of End of Day process and office balancing
  • Direct and oversee the hiring of office
  • Responsible for training, and developing new employees
  • Apex Core values and contributes to team effort by accomplishing related results
  • Excellent customer service/friendly/professional/courteous
  • Inputs data into EMR, excel, spreadsheets, and tracking logs. Physical Requirements Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job responsibilities.
    • Frequently sitting, and walking.
    • Frequently required to use hands to handle, feel, and type.
    • Required to lift moderate weights (20-50 pounds)
    • Required vision abilities include distance vision, the ability to adjust and focus.
    • Frequent speaking and hearing. What we offer
      • Paid Training
      • Monday through Friday Schedule (half Saturday once a month at some locations)
      • Paid time off
      • Paid Holidays and major holidays off
      • Medical, Dental, Vision, Life, Short term disability, and a 401K
      • Discounts on Apex dermatology services and products
      • Travel, sporting events, concerts, movies, other leisure discounts, and more!Apex Dermatology & Skin Surgery Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Apex complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. PI181657924

Keywords: Apex Dermatology and Skin Surgery Center LLC, Akron , PATIENT CARE COORDINATOR, Other , Hudson, Ohio