Benefits Administrator
Company: Alera Group
Location: Hudson
Posted on: June 22, 2022
Job Description:
Responsibilities The Benefits Administrator provides support to
the Benefit Operations team and their clients by helping them
manage client services and deliverables.
- Provide timely and accurate customer service, marketing and
communication materials, and administrative support for the benefit
operations team and clients
- Manage the new business and renewal implementation processes
under the supervision of the Benefits Consultants and Vice
President of Operations
- Prepare meeting materials and presentations for Benefits
Consultants to present to clients and prospective clients
- Organize electronic and hard copy client files by utilizing an
internal database to maintain, document, manage and report all
client activities
- Research, respond to and document client inquiries regarding
benefits questions and issues within a 24-hour time period
- Run monthly reporting, update data analytics and prepare
benchmarking reports for clients
- Coordinate and schedule meetings which may include assembling
reports and documents
- Coordinate and communicate with other teams on client matters
when applicable
- Establish and maintain relationships with vendors and stay
abreast of product and pricing changes
- Have a clear understanding of all CPI-HR systems -----" how
they work, what they do and how they provide value to our clients
and our operations for efficiency and value to the client
- Attend departmental meetings and report on projects and client
issues
- Serve as internal back-up for Benefits Consultants and other
Benefits Analysts Qualifications
- Associates Degree or equivalent
- 2-3 years customer service experience
- Life, Accident & Health license is preferred but not
mandatory
- Proficient in all Microsoft Office products, including
intermediate to advanced knowledge of Excel-- - and PowerPoint--
-
- Detail-oriented
- Strong analytical skills
- Professional oral and written communication skills
- Ability to multi-task and maintain organized records
- A strong aptitude for client service
- Ability to maintain the confidential information of our
clients
- A positive attitude and ability to work independently and in a
team environment Equal Opportunity Employment We--------re an equal
opportunity employer. All applicants will be considered for
employment without attention to race, color, religion, sex, sexual
orientation, gender identity, national origin, veteran or
disability status. If you--------re a California resident, please
read the California Consumer Privacy Act prior to applying.
#pandoIQPandoLogic. Keywords: Compensation / Benefits
Administrator, Location: Hudson, OH - 44237
Keywords: Alera Group, Akron , Benefits Administrator, Other , Hudson, Ohio
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