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Benefits Administrator

Company: Alera Group
Location: Hudson
Posted on: June 22, 2022

Job Description:

Responsibilities The Benefits Administrator provides support to the Benefit Operations team and their clients by helping them manage client services and deliverables.

  • Provide timely and accurate customer service, marketing and communication materials, and administrative support for the benefit operations team and clients
  • Manage the new business and renewal implementation processes under the supervision of the Benefits Consultants and Vice President of Operations
  • Prepare meeting materials and presentations for Benefits Consultants to present to clients and prospective clients
  • Organize electronic and hard copy client files by utilizing an internal database to maintain, document, manage and report all client activities
  • Research, respond to and document client inquiries regarding benefits questions and issues within a 24-hour time period
  • Run monthly reporting, update data analytics and prepare benchmarking reports for clients
  • Coordinate and schedule meetings which may include assembling reports and documents
  • Coordinate and communicate with other teams on client matters when applicable
  • Establish and maintain relationships with vendors and stay abreast of product and pricing changes
  • Have a clear understanding of all CPI-HR systems -----" how they work, what they do and how they provide value to our clients and our operations for efficiency and value to the client
  • Attend departmental meetings and report on projects and client issues
  • Serve as internal back-up for Benefits Consultants and other Benefits Analysts Qualifications
    • Associates Degree or equivalent
    • 2-3 years customer service experience
    • Life, Accident & Health license is preferred but not mandatory
    • Proficient in all Microsoft Office products, including intermediate to advanced knowledge of Excel-- - and PowerPoint-- -
    • Detail-oriented
    • Strong analytical skills
    • Professional oral and written communication skills
    • Ability to multi-task and maintain organized records
    • A strong aptitude for client service
    • Ability to maintain the confidential information of our clients
    • A positive attitude and ability to work independently and in a team environment Equal Opportunity Employment We--------re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. If you--------re a California resident, please read the California Consumer Privacy Act prior to applying. #pandoIQPandoLogic. Keywords: Compensation / Benefits Administrator, Location: Hudson, OH - 44237

Keywords: Alera Group, Akron , Benefits Administrator, Other , Hudson, Ohio

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