Order Process Specialist

Company: LeafFilter
Location: Hudson
Posted on: May 14, 2022

Job Description:

At Leaf Home Solutions people are at the heart of everything we do, and we've crafted a team of the very best to ensure we make a difference--- both to the homeowners we support and the staff that's at the heart of it all. - We are driven by the hard-working and creative individuals that are passionate about their careers and what they do. LeafFilter Gutter Protection seeks to provide the best gutter cover solution paired with an outstanding customer service experience from beginning to end. Leaf Home Safety Solutions installs accessibility solutions like stair lifts, walk-in tubs, and walk-in showers to enhance the safety of our customers in the homes they love.Position SummaryThe Order Processing Specialist position is responsible for processing and entering orders received. This position checks orders for accuracy, resolves any issues with the paperwork and enters the order into our CRM system.Essential Duties and Responsibilities

• Receives and assesses the orders for accuracy.
• Resolve inaccurate orders by working with sales managers.
• Maintain CRM System and keep up to date notes on order status.
• Ability to resolve inaccuracies in a professional manner.
• Assists other departments as needed.
• Performs other duties as assigned by supervisor. -Experience and Minimum Qualifications
  • 1+ years of successful experience in administrative support and office support
  • Must have proven ability to work in a fast-paced, dynamic environment with multiple priorities
  • Excellent verbal and writing communication skills
  • Strong organizational and time management skills
  • Strong customer service focus and ability to interact with internal and external customers
  • Proficiency using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Project, and/or Access).
  • Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).Preferred Knowledge, Skills, Abilities or Certifications
    • Prior experience in an administrative support role.Travel Requirements
      • No travel required.Overtime/Additional Hours Requirements
        • No overtime required.Physical Requirements
          • Normal Office Environment
          • Indoor work in a climate-controlled environment.
          • Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.Are We Your Company?Focused On GrowthLeaf Home is dominating the home improvement industry as we continue to grow. We work hard and play harder. For us, we strive to be better than the best and we want you to join in our success! With offices across the U.S. and Canada, our team is diverse and strong. From marketing to sales, installation, and service, we have the best team, right along with the best home solutions. We are committed to our employees' growth, which we demonstrate by:
            • Innovating, Always: Leaf is focused on providing cutting edge solutions, both for employees and customers
            • Partnering With Our Customers: Building strong and trusted relationships is at the core of everything we do
            • Empowering Employees: Our brand begins and ends with our people, and we provide opportunities for growth and success in a supportive environment
            • Supporting Our Communities: Home is where the heart is, and we in turn strive to give back to the communities that our customers and employees call homeWhat do we offer?
              • Industry-leading compensation package
              • Fully paid Medical, Dental, and Vision benefits after 90 days
              • 401k Savings Plan
              • Paid Time Off, Comprehensive Health, Wellbeing, and Financial Wellness Programs
              • Childcare benefits to support families
              • Endless opportunity for growth and advancement. Just ask our current employees!Other perks you need to know about:
                • Employee assistance program - get 24/7 support in areas including legal, financial planning, and counseling.
                • Employee discount marketplace - enjoy discounts on thousands of products, from cars to local attractions.
                • Gym membership compensation - your insurance will help cover the cost of your gym membership!
                • Groups like Vet Connect & the Women's Committee to help you get involved and to provide resources for your successDiversity and Inclusion StatementLeaf Home Solutions is committed to creating a diverse environment and is proud to be an equal opportunity employer. We strive to create an environment that embraces differences and fosters inclusion.Equal Opportunity StatementLeaf Home Solutions will recruit, hire, train, and promote persons in all job titles without regard to race, color, ancestry, national origin, gender identity or expression, sexual orientation, marital status, religion, age, results of genetic testing, veteran status, or physical/mental disability (except where the disability prevents the individual from being able to perform the essential functions of the job and cannot be reasonably accommodated in full compliance with the law).

Keywords: LeafFilter, Akron , Order Process Specialist, Other , Hudson, Ohio