Personal Banker I - Floating
Company: Civista Bank
Posted on: May 12, 2022
A Personal Banker I (PB I) is responsible for maintaining and
building customer relationships while utilizing a consultative
sales process to proactively provide solutions to assist new and
existing customers in achieving their financial goals. The PB I
also provides sales, service and operational support to the retail
banking team. The PB I demonstrates Civista Bank's mission to
improve the financial lives of our employees and shareholders, to
make a difference in the communities that we serve.
Key Accountabilities, Responsibilities and Expectations:
Creating an exceptional customer experience daily by delivering a
personal touch, building relationships, assessing needs,
recommending products and referring partners to our customers in
order to grow the branch and the bank.
Develop an expansive knowledge of products and services to fulfill
customer needs and solve problems daily.
Dedication to daily personal growth through active learning.
Adapting to new procedures and systems to grow the organization and
Ensuring Operational tasks are followed & completed daily.
Execute customer requests with speed and accuracy.
Earn the required sales and referral goals per month/year as
Maintain cash levels and outages within the parameters of the
Constant, consistent communication internally and externally.
Adhering to regulations, following policies and procedures to
ensure safety and soundness of customers and the bank.
Open personal accounts including additional products and
Understand and encourage the use of technology in every day banking
interactions, including teaching customers how to use technology,
mobile banking, P2P, online banking etc.
Qualifications, Knowledge and Skills:
2-3 years of previous teller experience required.
Excellent oral, written and presentation skills
Detail oriented with the ability to work under deadlines with
High School diploma or equivalent required.
Above average knowledge of technology and willingness to adapt to
new software technologies.
Ability to work under deadlines with frequent interruption.
Work involves eye strain due to the constant use of computer
screens, reading of reports and so forth.
Work involves being able to concentrate on the matter at hand,
under sometimes distracting work conditions.
Work involves lifting and moving objects up to 50 lbs.
Work involves ability to read, hear, write, and communicate
professionally both in person and via telephone.
Work involves some travel to attend meetings, training, and so
Pay Transparency Nondiscrimination Provision:
Employer EEOC M/F/D/VThis Position Description is not a complete
statement of all duties and responsibilities comprising this
position.Nothing in this job description restricts management's
right to assign or reassign duties and responsibilities to this
position at any time.
Keywords: Civista Bank, Akron , Personal Banker I - Floating, Other , Plymouth, Ohio
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