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X-ray / Medical Imaging Field Service Engineer

Company: Cameron Craig Group
Location: Akron
Posted on: May 13, 2022

Job Description:

X-ray / Medical Imaging Service Engineer (Cardiac/Special Procedures).

  • Minimum 5 year s applicable experience (5+ years preferred)
  • Experience with servicing and troubleshooting X-ray & Cardiac / Special Procedures / Vascular imaging systems
  • Familiarity with Siemens, GE and Phillips systems a plus
  • This position will provide customer support, training and employee training The Field Service Engineer is responsible for maintaining the customer s high end medical imaging equipment, including systems applications, quality control, calibration, operating system support, applications support, software support, technical support, and troubleshooting.What You Will Need for This Role
    • Minimum 5 years of high end medical imaging equipment maintenance and repair experience
    • Must hold a current, valid, and unrestricted driver s license. Must have a safe driving record based on company policies.
    • Basic computer skills; understanding of computer networks and equipment interfacing.
    • Willing to work flexible hours, including evenings, weekends, and holidays, as well as emergency off-hours as required to support a 24/7 schedule.
    • Willing to travel periodically to support business needs.
    • Able to lift and/or push up to 75 pounds.
    • Able to stand and walk for extended periods of time.
    • Able to frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit, and stand for long periods of time.What You Will Do in This RoleFIELD SUPPORT
      • Troubleshoot high end medical imaging equipment.
      • Establish and adhere to preventative maintenance schedules.
      • Maintain customer service logs and internal service records in a timely fashion.
      • Solve issues with medical imaging applications, electrical components, computer hardware, and software, mechanical and hydraulic systems.
      • Comply with Health and Human Services, Environment Health and Safety and/or all other applicable regulatory requirements.
      • Perform service, calibrations, and quality assurance check for an entire imaging system as per the ISO13485 standards.TECHNICAL SUPPORT
        • Deliver technical support on high end medical imaging equipment online and or via telephone.
        • Communicate daily with customers to ensure resolution and proper follow up leading to acceptable customer satisfaction levels.
        • Maintain system performance by performing system monitoring and analysis, and performance tuning; troubleshooting system hardware, software, networks and operating and system management systems; designing and running system load/stress testing; escalating application problems to OEM (Original Equipment Manufacturer).APPLICATIONS SUPPORT - Interact regularly with radiologists, technicians, physicians, and other medical professionals to keep abreast of new and existing imaging solutions, issues and trends.SOFTWARE SUPPORT
          • Provide continuous up-time support for applications software issues associated with the X-ray and Vascular modalities.
          • Utilize Digital Imaging and Communications in Medicine (DICOM) for viewing, filming, archiving, networking, and database administration.
          • Prepares users by designing and conducting training programs, providing software support and reference.
          • Supply online and telephone support for Windows, LinuxMust have valid US drivers' license, clean driving record, and must pass criminal background and drug screening.Must be able to work in the US without Visa sponsorship.

Keywords: Cameron Craig Group, Akron , X-ray / Medical Imaging Field Service Engineer, Other , Akron, Ohio

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