Company: Cleveland Clinic
Posted on: November 22, 2021
Under the supervision of the Nurse Manager or designee, the Unit
Clerk PT PRN provides a high level of customer service to patients,
families, visitors and employees to promote and support the highest
level of patient experience. Performs administrative and clerical
duties to ensure efficient operational flow in their assigned
department. Job Responsibilities:
Conducts an in-person greeting, and welcomes newly admitted and
transferred patients to the unit.
Communicates with and facilitates communication between patients,
families, other departments and health care team members regarding
Assists with processing patient admissions, transfers and
Provides concierge service to assist patients and families with way
finding and directs them to available resources.
Assembles and maintains patient medical records and other documents
related to patient care.
Assists with unit clerical functions.
Assists in trouble-shooting equipment failures such as call system,
portable phones, WOWs and other unit devices.
Responds to patient call lights in a manner that expedites
appropriate follow through as needed.
Maintains appropriate level of forms, materials and supplies.
Keep Nursing Station clean and organized including wiping down
counters, phones and keyboards.
Other duties as assigned.
Follows Hospital and department policies and procedures with
special attention to attendance and punctuality, confidentiality,
professional appearance and display of ID badge, and safety.
Completes mandatory education and training in order to maintain
organization and department-specific competencies and
High School Diploma or equivalent.
Complexity of Work:
Requires critical thinking skills, decisive judgment and the
ability to work with minimal supervision.
Must be able to work in a stressful environment and take
Successfully completes/passes all mandated programs as required by
policy and competencies/skills as required.
Minimum 1 year experience in a customer service-related role.
Microsoft Office experience preferred.
Requires full range of motion, manual and finger dexterity and
Requires frequent data entry, standing and walking for extensive
periods of time.
Requires normal or corrected speech, hearing and vision.
Requires some exposure to communicable disease or body fluids.
Personal Protective Equipment:
Follows Standard Precautions using personal protective equipment as
The policy of Cleveland Clinic Health System and its system
hospitals (Cleveland Clinic Health System) is to provide equal
opportunity to all of our employees and applicants for employment
in our tobacco free and drug free environment. All offers of
employment are followed by testing for controlled substance and
nicotine. Job offers will be rescinded for candidates for
employment who test positive for nicotine. Candidates for
employment who are impacted by Cleveland Clinic Health System's
Smoking Policy will be permitted to reapply for open positions
after 90 days.
Decisions concerning employment, transfers and promotions are made
upon the basis of the best qualified candidate without regard to
color, race, religion, national origin, age, sex, sexual
orientation, marital status, ancestry, status as a disabled or
Vietnam era veteran or any other characteristic protected by law.
Information provided on this application may be shared with any
Cleveland Clinic Health System facility.
Please review the Equal Employment Opportunity poster
Cleveland Clinic Health System is pleased to be an equal employment
employer: Women / Minorities / Veterans / Individuals with
Schedule: Part Time
Keywords: Cleveland Clinic, Akron , Unit Clerk, Other , Fairlawn, Ohio
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