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IT Jr. Business Analyst

Company: LeafFilter
Location: Akron
Posted on: June 11, 2021

Job Description:

Primary Purpose:
Work closely with the business units to gain in-depth understanding of customer's business strategy, processes, services, roadmap and the context in which the business operates. Responsible for reviewing assigned business processes from end-to-end to identify and address operational, financial and technological risks.

 

Essential Duties and Responsibilities:

 

  •  Assist with tracking project financial details on a monthly and quarterly basis.
  • Assist with tracking key project metrics on a weekly basis to drive weekly portfolio rollup for senior management team.
  • Participate in multiple projects by completing and updating project documentation; adjusting schedules when necessary; ensuring efficient and on-time delivery of project tasks and milestones; following proper escalation paths
  • Support and align efforts to meet customer and business needs
  • Manage customer relationships and expectations by developing a communication process to keep others up to date on project results.
  • Stay current with customer needs and strategies; utilizing formal and informal written communication methods (for example, emails, newsletters, PowerPoint presentations, executive updates, task lists, updates) to communicate updates and findings; and facilitating project meetings and presentations to all types of diverse audiences (for example, senior management, Customers, technical staff).
  • Assist in providing project level analysis – producing required project analysis documentation (business requirements, scope matrix, use cases, sequence diagrams, future state proposals, and UAT plan)
  • Collaborate closely with developers to implement the requirements, provide necessary guidance to testers during QA process.
  • Serve as a liaison between key business partners and IT to assist or gather business requirements needed for system modifications, enhancement and implementations
  • Meet with project team regularly to review project deliverables and deadlines

 

 

Minimum Skills and Competencies:

 

  • Bachelors degree in computer science/engineering in a related field or equivalent education, training and work-related experience
  • 1+ years of experience as a Business Analyst working on multiple projects at an intermediate level
  • Experience working on medium to large scale projects as well as handling day-to-day operational requests from the business
  • Project Management skills, ability to successfully manage multiple tasks at any given point, strong relationship building skills & communication skills
  • Excellent communication and interpersonal skills including the ability to build consensus and to present complex presentations. 
  • Ability to explain technical detail and tradeoffs to non-technical associates
  • Excellent skills and knowledge of facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency
  • Proactive attitude and ability to work with mild supervision
  • Proficiency with Microsoft Office Suite: Microsoft Excel, PowerPoint, Visio, Project, Teams, SharePoint, etc.

 

 

Travel Requirements:

 

 

 

  • No travel required.

 

 

 

 

 

 

 

Overtime/Additional Hours Requirements:

 

 

 

  • Additional Hours May Be Required (Exempt Positions)

 

 

 

 

 

 

 

Physical Requirements

 

 

 

  • Normal Office Environment
  • Indoor work in a climate-controlled environment.
  • Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.

 

 

 

 

 

 

 

Leaf Home Solutions Core Values

 

 

 

Our vision is to be the leading innovator of direct-to-consumer home safety and improvement solutions. To accomplish this goal, we look for the following qualities and values in our employees:

 

 

 

  • TNT - Today, Not Tomorrow. By being cognizant of the present, attacking problems, and presenting ground-breaking solutions today, our team strives toward a better tomorrow.

 

 

 

  • Teamwork - To present the very best home solutions on the market, our culture revolves around teamwork. Individual success is important to the Leaf team, but the way the team works together to deliver excellence is at the heart of the company’s success.

 

 

 

  • Ingenuity - Ingenuity and innovation are the factors that drive success for any brand, whether it’s exploring a new product market or connecting consumers with something familiar. These are valuable qualities that we strive to exemplify at Leaf.

 

 

 

  • Compassion - Home is where the heart is, and we understand and celebrate that. We strive to make each renovation or home upgrade stress-free and friendly, and we provide the best end-to-end service to inspire confidence in homeowners. Are we your company?

 

 

 

 

 

 

 

Leaf Home Solutions Company Overview

 

 

 

  • Why Work at Leaf Home Solutions? Leaf Home Solutions has cultivated a passionate and inspired team with the support of an excellent workplace culture. People are at the heart of everything we do, and we’ve crafted a team of the very finest to ensure we make a difference…both to the homeowners we support and to the staff that’s at the heart of it all. Are you looking for a workplace with excellent culture, benefits, and opportunities for advancement? How about weekly pay, casual dress, and a fun work environment? Because we’re looking for someone just like you to make our team extraordinary.

 

 

 

  • Are we your company? Leaf Home Solutions is dominating the home improvement industry as we continue to grow. We work hard and play harder. We’re a big company with a small company feel. We have ambition and drive and we’re in constant development. For us, we strive to be better than the best and we want you to join in our success! Now with over 100 offices across the U.S. and Canada, our team is diverse and strong. From marketing to sales, installation, and service, we have the best team, right along with the best home solutions.

 

 

 

  • What do we offer?
    • Industry leading compensation package
    • Full Medical, Dental, and Vision benefits after 90 days
    • 401k Savings Plan
    • Paid Time Off, Comprehensive Health, Wellbeing, and Financial Wellness Programs
    • Endless opportunity for growth and advancement

 

 

 

  • Leaf Home Solutions Awards and Accolades: Leaf Home Solutions has been recognized as a top workplace by Ohio Business Magazine and The Plain Dealer. For a full list of awards earned by our brands, please visit www.leafhomesolutions.com/press/.

 

 

 

 

 

 

 

Diversity and Inclusion Statement

 

 

 

Leaf Home Solutions is committed to creating a diverse environment and is proud to be an equal opportunity employer. We strive to create an environment that embraces differences and fosters inclusion.

 

 

 

 

 

 

 

Equal Opportunity Statement

 

 

 

Leaf Home Solutions will recruit, hire, train, and promote persons in all job titles without regard to race, color, ancestry, national origin, gender identity or expression, sexual orientation, marital status, religion, age, results of genetic testing, veteran status, or physical/mental disability (except where the disability prevents the individual from being able to perform the essential functions of the job and cannot be reasonably accommodated in full compliance with the law).



 

Keywords: LeafFilter, Akron , IT Jr. Business Analyst, Other , Akron, Ohio

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