Field Install Trainer LHE

Company: LeafFilter
Location: Ashland
Posted on: June 11, 2021

Job Description:

At Leaf Home Solutions people are at the heart of everything we do, and we’ve crafted a team of the very best to ensure we make a difference… both to the homeowners we support and the staff that’s at the heart of it all.  We are driven by the hard-working and creative individuals that are passionate about their careers and what they do. LeafFilter Gutter Protection seeks to provide the best gutter cover solution paired with an outstanding customer service experience from beginning to end. Leaf Home Safety Solutions installs accessibility solutions like stair lifts, walk-in tubs, and walk-in showers to enhance the safety of our customers in the homes they love.

Position Summary
Responsible for the day to day operations of the LHE Installation department. Includes management of support staff which may include Service Technicians, Field Trainers, and Administrative Assistants. Maximize installation efficiency and quality through proper training, scheduling, and inventory management.

What do we offer?

•  Industry leading compensation package
•  Fully paid Medical, Dental, and Vision benefits after 90 days
•  401k retirement savings plan
•  Paid Time Off
•  Wellness programs including Peerfit
•  Endless opportunity for growth and advancement
•  Fuel reimbursement and gas card for applicable positions

LeafFilter Awards and Accolades: (2019)

• Inc. 5000’s fastest growing companies in America for eight straight years
• Qualified Remodeler Magazine’s Top 500 List: 4th Largest Remodeler
• Remodeling Magazine’s Top 550 List: 3rd Largest Remodeler
• Top Workplace by Cleveland Plain Dealer

 Primary Purpose:

Responsible for training and improving the proficiency of subcontracting installation teams to build value and quality with customers through training and field engagement.

Essential Duties and Responsibilities:

• Train, coach and develop installation subcontractors both in the office and in the field
• Improve subcontractor retention rates through impactful training and engagement
• Ensure jobs are installed daily to improve location attainment and effectiveness
• Responsible for driving proficiency and efficiency amongst installation subcontractors
• Installation training subject matter expert; able to teach all aspects of installing Leaf Home Solutions products in and on all types of homes
• Able to identify weaknesses of individuals and teams and create or co-create ad hoc training events to address weaknesses
• Works with the Installation Managers on individual performance, abilities, and capacities of the installers
• Partner with leadership on identifying systemic training gaps and propose solutions to address gap

Minimum Skills and Competencies:

• 3+ years of successful experience in home construction, remodeling, and/or installation
• Track record of successfully training, coaching, onboarding subcontractors
• Must have proven ability to work in a fast-paced, dynamic environment with multiple priorities
• Ability to teach others through hands-on and documentation-based learning methods
• Excellent verbal and writing skills
• Excellent presence and communication skills in presentation situations
• Strong customer service focus and ability to interact with customers
• Basic computer proficiency with Microsoft Outlook, Word, Excel
• Reliable truck, van or SUV that can carry ladders
• Functioning power tools for interior remodeling work
• Ability to exert up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

Desired Skills:

Prior experience in bathroom remodeling, plumbing, carpentry, or electrical work

Physical Requirements:
Medium work. Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

Keywords: LeafFilter, Akron , Field Install Trainer LHE, Other , Ashland, Ohio