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Customer Service Representative (Work From Home!)

Company: Turn5, Inc.
Location: Akron
Posted on: May 3, 2021

Job Description:

OverviewAt Turn5, WE SELL FUN! Parent company to americanmuscle.com, extremeterrain.com, and americantrucks.com our Customer Service Representatives support 3 growing ecommerce retail sites. Work in a fast-paced call-center and support car enthusiasts with purchasing parts for their most prized possessionTHEIR MUSTANG, F-150, JEEP and MORE!Full-time & part-time opportunities to work 100% from HOME! Full benefits including medical, 401k, paid holidays, PTO, product discounts and MORE!Car or auto-part knowledge a plus, but we also have a comprehensive training program that will bring you up to speed to assist customers. In no time, youll be wanting your own Stang.More details about the position: Take incoming calls from customers who are placing orders, inquiring about our products, returning product, etc. Persuasively provide purchasing suggestions Enterand process orders/returns Answer questions/educate customers Make outbound calls to existing customers for account maintenance purposes as needed Notify Customer Service Supervisors of trends or problems as they occur Perform tasks as assigned by supervisor/managersKey Role Requirements are: Reliable computer and internet connection REQUIRED! 1 year of previous customer service experience preferred but not required High School diploma or equivalent Ability to maintain professionalism when dealing with challenging customers Automotive knowledge a plusPay starts off at $15.00 plus bonus opportunity with a career-path program built in. Apply today!

Keywords: Turn5, Inc., Akron , Customer Service Representative (Work From Home!), Other , Akron, Ohio

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