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Bilingual Customer Service Representative

Company: Kelly Services
Location: Akron
Posted on: April 9, 2021

Job Description:

Kelly Services is seeking a Bilingual (English/Spanish) Customer Service Representative for a company located in Akron, OH.--Duration of the assignment: Temp-to-hire--List of duties:

  • Manages assigned accounts
  • Verifies account information so that the customer can be set-up in the system
  • Edits orders received for price, part number, quantity, customers' program, ship date, etc
  • Provides customer with unit prices, shipping date, anticipated delays and any additional information needed by the customer
  • Edits orders for accuracy after they are entered into the system
  • Collaborates with production, sales, shipping, warehouse, or common carrier personnel to expedite or trace missing or delayed shipment; verify accuracy and completeness of all export shipping documents, where applicable
  • Routes orders to order entry and follows-up on orders to ensure delivery by specified dates--Requirements:
    • High School Diploma or equivalent experience is required
    • Must be able to read, write and speak English;--Fluent in Spanish required
    • Two years' experience as a customer service rep in a consumer products environment
    • Knowledge of shipping document requirements and a basic knowledge of paperwork needed to export
    • Must have basic computer knowledge including PCs and or MACs with knowledge in Excel spread sheets
    • Must have the ability to handle and manage multiple priorities in a fast-paced environmentWhy Kelly--?You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our financial staffing experts will connect you with premier companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in in your career. It all adds up.About Kelly--At Kelly, we're always thinking about what's next and advising job seekers on new ways of working to reach their full potential. In fact, we're a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.]]

Keywords: Kelly Services, Akron , Bilingual Customer Service Representative, Other , Akron, Ohio

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