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Scheduling Coordinator - Medina County, Ohio

Company: Home Instead
Location: Akron
Posted on: January 12, 2021

Job Description:

?PScheduling Coordinator (Full-Time)Home Instead Senior CareAkron, Ohio 44333 Our Scheduling Coordinator is the glue that holds us together! He/She is expected to perform a variety of duties coordinating clients' and CAREGivers' schedules. The Scheduling Coordinator is responsible for providing the highest quality of service to both our clients and our CAREGivers. This position is a full-time, fast-paced people-oriented position.We are--a rapidly growing organization that is PASSIONATE about our mission, our culture and our people. We offer a business casual work-environment that is fast-paced, friendly and fun! If this sounds like the kind of work environment you've been dreaming of, we'd like to speak to you.Duties include, but are not limited to: * Coordinating CAREGiver schedules* Select the best possible professional CAREGiver for each Client* Set up an introduction between the Client and the professional CAREGiver* Communicating scheduling needs or changes * Answering incoming calls and addressing or routing as needed* Solving client problems and ensuring--exceptional--care* Tracking client and CAREGiver information The ideal candidate will possess: * A positive attitude with a passion for--people and meaningful work* The ability to manage multiple tasks at once and prioritize goals* Excellent communication skills, both written and oral* Exceptional problem-solving skills and ability to develop creative solutions* Strong computer application skillsJob Requirements: * High school diploma (GED) * 2 years of customer service experience preferredEach Home Instead franchise is independently owned and operated.

Keywords: Home Instead, Akron , Scheduling Coordinator - Medina County, Ohio, Other , Akron, Ohio

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