AkronRecruiter Since 2001
the smart solution for Akron jobs

Intuit: Tax Associate - 3+ Tax Seasons Experience Required

Company: Intuit
Location: Akron
Posted on: November 22, 2020

Job Description:

OverviewIf you’re a highly motivated individual with a business background and excellent communication skills, we need you to help our customers complete their taxes using TurboTax. You’ll advance our goal of “Powering Prosperity Around the World” by providing expert guidance and explanations of tax and technical terms to our customers. You’ll also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes.What you'll bringCollege degree a plus. The ideal candidate will have a background in business, finance, accounting, or taxKnowledge of tax laws, tax concepts and familiarity with form 1040 and schedulesMinimum 3 season of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year required.Prior tax preparation experience in a tax practice or retail setting required.PTIN requiredAbility/motivation to expand expertise and obtain a tax credential or certification Intuit offers a program to obtain your EAStrong customer service skills with ability to empathize and instill confidenceAbility to work within a team to assist in preparation of accurate tax returns in a timely mannerStrong Research skills and the ability to quickly use online resources to find answersCritical thinking and problem solvingPersistence and determinationWillingness to utilize audio/visual tools to communicate with customersComfortable interacting with customers through video, in a professional way that represents the Intuit TurboTax brand wellFriendly and reassuring on cameraBilingual (English/Spanish) communication skills (written & spoken) a plusFor internal use: tst assocHow you will leadThis is a seasonal position providing assistance to customers both assisting them in preparing their own returns and/or fully preparing customer tax returnsCompiling/preparing tax returns for TurboTax CustomersGathering/organizing and accurately entering customer data in the federal and state tax returns for reviewCommunicate directly with the customer as neededCoordinate customer meetings and follow-upCommunicate updates to credentialed tax experts on assigned customersWill help customers who are working on their tax return with both product/software inquiries, as well as with tax questions and calculationsApply defined practices, procedures and company policies to troubleshoot and resolve product and tax support customer inquiriesWill interact with customers utilizing strong written and verbal skills as well as deep customer empathyTypical Deliverables:Accurate and complete customer data entered in tax returns for credentialed tax expert reviewHigh quality customer interactions and experiencesApplication of defined practices, procedures and company policies to troubleshoot, resolve issues and address routine Tax Support customer questionsProficient with technology and solid knowledge of computer operations and software.Utilize and leverage government websites and toolkits to seek out and deliver the right answer to the customerDocument customer interactionsRepresent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxes

Keywords: Intuit, Akron , Intuit: Tax Associate - 3+ Tax Seasons Experience Required, Other , Akron, Ohio

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Deliver with Uber - Earn Between Classes
Description: Deliver with Uber - Earn Between Classes Kings Mills, OH 2854 C2-164032 Deliver with Uber. Earn on your schedule. Work on your schedule. Deliver for a few hours in the mornings, every night, or just on (more...)
Company: Uber Eats
Location: Warren
Posted on: 12/2/2020

Deliver with Uber on your Fall schedule
Description: Deliver with Uber on your Fall schedule Maineville, OH 2854 C2-730973 Deliver with Uber. Earn on your schedule. Work on your schedule. Deliver for a few hours in the mornings, every night, or just on (more...)
Company: Uber Eats
Location: Warren
Posted on: 12/2/2020

Deliver Eats with Uber Eats
Description: Deliver Eats with Uber Eats Lebanon, OH 2854 C2-405781 Deliver with Uber. Earn on your schedule. Work on your schedule. Deliver for a few hours in the mornings, every night, or just on weekends it's (more...)
Company: Uber Eats
Location: Warren
Posted on: 12/2/2020


Earn Fall Money - Deliver with Uber
Description: Earn Fall Money - Deliver with Uber Mason, OH 2854 C2-766992 Deliver with Uber. Earn on your schedule. Work on your schedule. Deliver for a few hours in the mornings, every night, or just on weekends (more...)
Company: Uber Eats
Location: Warren
Posted on: 12/2/2020

Deliver with Uber Eats - Great for Students
Description: Deliver with Uber Eats - Great for Students Mason, OH 2854 C2-691312 Deliver with Uber. Earn on your schedule. Work on your schedule. Deliver for a few hours in the mornings, every night, or just on weekends (more...)
Company: Uber Eats
Location: Warren
Posted on: 12/2/2020

Students - Deliver with Uber Eats
Description: Students - Deliver with Uber Eats Lebanon, OH 2854 C2-164055 Deliver with Uber. Earn on your schedule. Work on your schedule. Deliver for a few hours in the mornings, every night, or just on weekends (more...)
Company: Uber Eats
Location: Warren
Posted on: 12/2/2020

Delivery Driver - Make Money This Semester
Description: Delivery Driver - Make Money This Semester Mason, OH 2854 C2-630081 Deliver with Uber. Earn on your schedule. Work on your schedule. Deliver for a few hours in the mornings, every night, or just on weekends (more...)
Company: Uber Eats
Location: Warren
Posted on: 12/2/2020

Part-Time Delivery - Uber Eats
Description: Part-Time Delivery - Uber Eats Mason, OH 2854 C2-164118 Deliver with Uber. Earn on your schedule. Work on your schedule. Deliver for a few hours in the mornings, every night, or just on weekends it's (more...)
Company: Uber Eats
Location: Warren
Posted on: 12/2/2020

Make money your way. Deliver with Uber
Description: Make money your way. Deliver with Uber South Lebanon, OH 2854 C2-164270 Deliver with Uber. Earn on your schedule. Work on your schedule. Deliver for a few hours in the mornings, every night, or just on (more...)
Company: Uber Eats
Location: Warren
Posted on: 12/2/2020

Deliver Food with Uber Eats
Description: Deliver Food with Uber Eats South Lebanon, OH 2854 C2-164287 Deliver with Uber. Earn on your schedule. Work on your schedule. Deliver for a few hours in the mornings, every night, or just on weekends (more...)
Company: Uber Eats
Location: Warren
Posted on: 12/2/2020

Log In or Create An Account

Get the latest Ohio jobs by following @recnetOH on Twitter!

Akron RSS job feeds