AkronRecruiter Since 2001
the smart solution for Akron jobs

Work From Home - Experienced Tax Associate

Company: Intuit
Location: Akron
Posted on: November 20, 2020

Job Description:

OverviewIf you're a highly motivated individual with a business background and excellent communication skills, we need you to help our customers complete their taxes using TurboTax.- You'll advance our goal of -Powering Prosperity Around the World- by providing expert guidance and explanations of tax and technical terms to our customers.- You'll also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes.What you'll bring

College degree a plus.- The ideal candidate will have a background in business, finance, accounting, or taxKnowledge of tax laws, tax concepts and familiarity with form 1040 and schedulesMinimum 3 season of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year required.Prior tax preparation experience in a tax practice or retail setting required.PTIN requiredAbility/motivation to expand expertise and obtain a tax credential or certification - Intuit offers a program to obtain your EAStrong customer service skills with ability to empathize and instill confidence-Ability to work within a team to assist in preparation of accurate tax returns in a timely mannerStrong Research skills and the ability to quickly use online resources to find answersCritical thinking and problem solvingPersistence and determinationWillingness to utilize audio/visual tools to communicate with customers-
Comfortable interacting with customers through video, in a professional way that represents the Intuit TurboTax brand wellFriendly and reassuring on cameraBilingual (English/Spanish) communication skills (written & spoken) a plusFor internal use: tst assocHow you will lead
This is a seasonal position providing assistance to customers both assisting them in preparing their own returns and/or fully preparing customer tax returnsCompiling/preparing tax returns for TurboTax Customers-Gathering/organizing and accurately entering customer data in the federal and state tax returns for reviewCommunicate directly with the customer as neededCoordinate customer meetings and follow-upCommunicate updates to credentialed tax experts on assigned customersWill help customers who are working on their tax return with both product/software inquiries, as well as with tax questions and calculationsApply defined practices, procedures and company policies to troubleshoot and resolve product and tax support customer inquiriesWill interact with customers utilizing strong written and verbal skills as well as deep customer empathyTypical Deliverables:
Accurate and complete customer data entered in tax returns for credentialed tax expert reviewHigh quality customer interactions and experiences-Application of defined practices, procedures and company policies to troubleshoot, resolve issues and address routine Tax Support customer questionsProficient with technology and solid knowledge of computer operations and software.Utilize and leverage government websites and toolkits to seek out and deliver the right answer to the customerDocument customer interactions-Represent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxes

Keywords: Intuit, Akron , Work From Home - Experienced Tax Associate, Other , Akron, Ohio

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Assistant Store Manager
Description: The Spectrum Assistant Store Manager is responsible for assisting the Store Manager in building a highly successful sales, retention and customer care culture inside their store. Actively and consistently (more...)
Company: Spectrum
Location: Warren
Posted on: 11/29/2020
Cardinal Logistics: Cdl A Truck Driver
Description: Company Driver 65- 68k , Dry Van/Regional, Benefits after 30 daysRequisition ID: 692For More Information, Contact a Recruiter 1.800.935.3131Pay amp
Company: Cardinal Logistics
Location: Strongsville
Posted on: 11/29/2020
Warehouse Associate - Equipment Operator
Description: Position Description This role may be required to drive powered equipment, however no experience is required as we provide training on-site. Starting Base Pay: 13.75 Walmart is rolling out amazing peak (more...)
Company: Walmart
Location: Warren
Posted on: 11/29/2020
Salary in Akron, Ohio Area | More details for Akron, Ohio Jobs |Salary

Part-Time Food Delivery - Uber Eats
Description: Part-Time Food Delivery - Uber Eats South Lebanon, OH 2854 C2-164285 Deliver with Uber. Earn on your schedule. Work on your schedule. Deliver for a few hours in the mornings, every night, or just on weekends (more...)
Company: Uber Eats
Location: Warren
Posted on: 11/29/2020
Retail Cosmetics Sales - Counter Manager, Full Time: Southpark Mall, OH
Description: Job Overview: With a role as a Counter Manager in the Macy s Cosmetics Department, you will be responsible for supervising the complete operations of a cosmetics line, including developing a team of (more...)
Company: Macy's
Location: Strongsville
Posted on: 11/29/2020
Macy's Seasonal Retail - Fulfillment Associate, Full Time: Eastwood
Description: Overview: As a Seasonal Fulfillment Associate, you will be responsible for driving a great shopping experience for our omni channel customer by supporting the operational activities that drive sales, (more...)
Company: Macy's
Location: Warren
Posted on: 11/29/2020
Warehouse Worker - Equipment Operator
Description: Position Description This role may be required to drive powered equipment, however no experience is required as we provide training on-site. Starting Base Pay: 13.75 Walmart is rolling out amazing peak (more...)
Company: Walmart
Location: Warren
Posted on: 11/29/2020
Delivery Driver - Weekly Pay
Description: Delivery Driver - Weekly Pay Maineville, OH 2854 C2-650091 Deliver with Uber. Earn on your schedule. Work on your schedule. Deliver for a few hours in the mornings, every night, or just on weekends (more...)
Company: Uber Eats
Location: Warren
Posted on: 11/29/2020
Earn cash this Fall. Deliver with Uber
Description: Earn cash this Fall. Deliver with Uber Mason, OH 2854 C2-742980 Deliver with Uber. Earn on your schedule. Work on your schedule. Deliver for a few hours in the mornings, every night, or just on weekends (more...)
Company: Uber Eats
Location: Warren
Posted on: 11/29/2020
Deliver with Uber on your schedule
Description: Deliver with Uber on your schedule Kings Mills, OH 2854 C2-164014 Deliver with Uber. Earn on your schedule. Work on your schedule. Deliver for a few hours in the mornings, every night, or just on weekends (more...)
Company: Uber Eats
Location: Warren
Posted on: 11/29/2020

Log In or Create An Account

Forgot password?

Get the latest Ohio jobs by following @recnetOH on Twitter!

Akron RSS job feeds