Business Analyst

Company: Accuro group
Location: Akron
Posted on: November 20, 2020

Job Description:

At Accuro, we connect top talent and leadership across North America with top-performing Fortune 500 and global corporations. As a leading provider of IT Professional Staffing, Executive Search and Contingent Workforce Solutions since 2003, it is our passion to dig deep into your business goals and connect you with the best people to make those goals reality. Consistently recognized as a top talent acquisition solutions company, we thrive on supporting our partners with their own business growth. We have an Immediate Need of (Business Analyst) with one of our Direct Client in (Twinsburg OH), the details for the position are as follows (Complete Job Description) Look for profiles with PBM or with strong Pharma Background Essential duties and responsibilities Gain a deep understanding of customer experience in order to trouble-shoot and triage requests and operational issues Work closely with engineering teams to deliver quick productissue resolution Collaborate with product management to ensure proper handoff ofn product enhancement requests Act as a trusted advisor to support key business units and customers in available product offerings Analyze request data to determine enhancement opportunities and make product suggestions Adhere to both internal and industry best practices and productivity metrics Foster a collaborative environment for sharing knowledge, innovation and learning Ensure a high level of quality, and exceptional client experience, with a consistent focus on continuous improvement Trend issues over time to identify patterns and corrective actions based on root cause analysis. Work with internal departments andor clients to evaluate and improve processes proactively and implement automations where possible. Participate in business workgroups and provide meaningful feedback on future state of products Acting as a subject matter expert (SME) on assigned product(s) Other duties as assigned Requirements Bachelorrsquos degree in health administration, information technology, business or related field Minimum 5 yearsrsquo experience in information technology capacity Minimum 5 - 10 yearsrsquo pharmacy benefit management experience Experience with Agile and Jira Demonstrated knowledge of NCPDP Standards Strong data analysis and presentation skills Strong communication skills Ability to exercise considerable judgment, maintain confidentiality, and act in a diplomatic manner Ability to collaboratively identify, research and resolve issues An intelligent and articulate individual who can relate to people at all levels of an organization and possesses excellent communication skills An excellent facilitator who is experienced in resolving conflicts between different parties to a dispute A decisive individual who possesses a strategic focus as well as an operational, implementation, and detail oriented perspective A strategic planner with sound technical skills, analytical ability, good judgment, and strong operational focus Ability to work with peers in a team effort Demonstrated ability to manage multiple priorities and deadlines A well-organized and self-directed individual Proficient in Microsoft Office and industry related software programs Should have the ability to work extended hours, weekends, and holidays pursuant with industry demands Willingness to travel Preferred qualifications Medicare Part D knowledge Lean or Continuous Improvement orientation and background Pharmacy claim analysis and technical experience Project management experience Proficient working knowledge of development collaboration tools Jira and Confluence Work environment Should include both a typical office environment, with minimal exposure to excessive noise or adverse environmental issues, and occasional local andor overnight travel, including exposure to heat, cold, and inclement weather conditions. Mode of transportation for travel typically will include automobile and plane. Physical requirements Must have the ability to sit and stand for prolonged periods of time. (Please revert with your updated profile to ( mailto ) or please refer someone if is not of your interest. ) Regards, Gaurav Kapoor 9196269617

Keywords: Accuro group, Akron , Business Analyst, Other , Akron, Ohio