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IT Business Analyst

Company: LeafFilter
Location: Akron
Posted on: November 20, 2020

Job Description:

Primary Purpose Work closely with the business units to gain in-depth understanding of customeraposs business strategy, processes, services, roadmap and the context in which the business operates. Responsible for reviewing assigned business processes from end-to-end to identify and address operational, financial and technological risks. Essential Duties and Responsibilities Assist with tracking project financial details on a monthly and quarterly basis. Assist with tracking key project metrics on a weekly basis to drive weekly portfolio rollup for senior management team. Participate in multiple projects by completing and updating project documentation adjusting schedules when necessary ensuring efficient and on-time delivery of project tasks and milestones following proper escalation paths Work directly in Azure DevOps to entertrackassignupdate all key project work effortstasksfeaturesdefects, etc. Ensure all items entered Azure DevOps contain details needed for developers to deliver optimal solution Ensure all items entered Azure DevOps contain details needed for QA automation team to successfully build out automation scripts. Support and align efforts to meet customer and business needs Manage customer relationships and expectations by developing a communication process to keep others up to date on project results. Stay current with customer needs and strategies utilizing formal and informal written communication methods (for example, emails, newsletters, PowerPoint presentations, executive updates, task lists, updates) to communicate updates and findings and facilitating project meetings and presentations to all types of diverse audiences (for example, senior management, Customers, technical staff). Assist in providing project level analysis - producing required project analysis documentation (business requirements, scope matrix, use cases, sequence diagrams, future state proposals, and UAT plan) Collaborate closely with developers to implement the requirements, provide necessary guidance to testers during QA process. Serve as a liaison between key business partners and IT to assist or gather business requirements needed for system modifications, enhancement and implementations Meet with project team regularly to review project deliverables and deadlines Minimum Skills and Competencies Bachelors degree in computer scienceengineering in a related field or equivalent education, training and work-related experience 3-5 years of experience as a Business Analyst working on multiple projects at an intermediate level Experience working on medium to large scale projects as well as handling day-to-day operational requests from the business Project Management skills, ability to successfully manage multiple tasks at any given point, strong relationship building skills communication skills Excellent communication and interpersonal skills including the ability to build consensus and to present complex presentations. Ability to explain technical detail and tradeoffs to non-technical associates Excellent skills and knowledge of facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency Proactive attitude and ability to work with mild supervision Knowledge of Azure DevOps Proficiency with Microsoft Office Suite Microsoft Excel, PowerPoint, Visio, Project, Teams, SharePoint, etc. Physical Requirements Sedentary work. Exerting up to 10 pounds of force occasionally andor negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Keywords: LeafFilter, Akron , IT Business Analyst, Other , Akron, Ohio

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