Why Work at LeafFilter?
LeafFilter Gutter Protection has cultivated a passionate and
inspired team with the support of an excellent workplace culture.
People are at the heart of everything we do, and we’ve crafted a
team of the very finest to ensure we make a difference…both to the
homeowners we support and to the staff that’s at the heart of it
all. Are you looking for a workplace with excellent culture,
benefits, and opportunities for advancement? How about weekly pay,
casual dress, and a fun work environment? Because we’re looking for
someone just like you to make our team extraordinary.
Are we your company?
LeafFilter is dominating the gutter protection industry and we
continue to grow. We work hard and play harder. We’re a
big company with a small company feel. We have ambition and
drive and we’re in constant development. For us, we strive to
be better than the best and we want you to join in our
success! LeafFilter is the #1 rated gutter guard system in
the nation as evaluated by the leading consumer publication. Since
2005, LeafFilter has grown from one small office in Hudson, OH to
North America’s largest gutter protection company and a leader in
the home improvement industry. From marketing to sales,
installation, and service, we have the best team, right along with
the best gutter protection solution.
What do we offer?
Industry leading compensation package
Full Medical, Dental, and Vision benefits after 90 days
401k retirement savings plan
Paid Time Off
Wellness programs including Peerfit
Endless opportunity for growth and advancement
LeafFilter Awards and Accolades: (2019)
Inc. 5000’s fastest growing companies in America for eight
Qualified Remodeler Magazine’s Top 500 List: 4th Largest
Remodeling Magazine’s Top 550 List: 3rd Largest Remodeler
Top Workplace by Cleveland Plain Dealer
Manages a team of Service Assistants that will provide excellent
Essential Duties and Responsibilities:
Oversees a specific dedicated service team, responsible for the
Oversees up to 10 Service Assistants
Responsible for monitoring and reporting on their team
utilizing Bright metrics
Assures Time off coverage for Service Assistants
Meet with Service Support Manager regularly, Service Assistants
for performance feedback, and general department updates
Assist/lead with new hire training for Service Assistants
Helps with inbound and outbound phone calls as needed during
overflow times, when regular Service Assistant are in a short staff
situation, or business call demands exceed capacity
Help with voicemail management
Help with report generation and development, as needed.
Minimum Skills and Competencies:
High school diploma or general education degree (GED)
Leadership, supervisor and management abilities
Great Call Handling and Customer Service (previous call center
and/or customer service a plus)
Proficient computer skills and ability to learn new software
High Volume Worker
High Quality Worker
Experience of 6 months or more with the department preferred
and/or previous management experience.
For immediate consid eration please email akebbel