The Account Executive 2 acts as liaison between Spectrum and our
national retail partners and associated vendors. In this role you
will manage and support these partnerships, ensuring proper
execution of Spectrum sales and organizational goals and delivery
of excellent customer service.
You will be responsible for managing the implementation and
compliance of Spectrum policies and procedures as it relates to the
operation. In addition you will deliver product training to foster
success for both parties. The Account Executive 2 is responsible
for business planning, merchandising and all sales related
activities within their territory.
MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently support all efforts to simplify and
enhance the customer experience
Forecast and assign monthly goals to retail partnership teams at
the start of each new fiscal month.
Meet or exceed all assigned sales goals.
Ability to analyze provided sales metrics and form strategies to
improve poor performance areas.
Daily account management of sales entered through completed
Report weekly trend results to retail partnership leadership
Attend weekly, monthly, quarterly and annual business review
Operations Conduct territory and store visits working within
budget & expense guidelines.
Develop and build relationships with retail partners including
but not limited to Best Buy and Walmart. Act as the point of
contact for Spectrum to enhance and strengthen the partner
Responsible for ensuring the Spectrum brand is appropriately
Order all marketing collateral & supplies for assigned retail
Handle all sales order escalations in an expedient manner.
Responsible for the completion and follow-up of customer
accounts through interaction with other departments and customers
as needed (Tech Ops., Care, Risk, etc.).
Timely completion of expected deliverables & sales reports to
Train our retail partnership teams on all of Spectrum products
and services, current retail marketing offers, and how to process
Attend meetings, conduct trainings, coaching and in-store
demonstrations for Dealer Partners & sales associates; including
train the trainer, new products and services offerings.
Conduct new hire training camps.
Work closely with regional and local partners to implement and
integrate Spectrum sales and marketing initiatives in their
Skills/Abilities and Knowledge
Ability to read, write and speak English. Bi-lingual
Must have 2 plus years of strong sales experience with a proven
Sales presentation skills, problem solving capabilities,
organized and demonstrated initiative.
Strong written, verbal and interpersonal communication
Ability to work independently.
Comfort utilizing Word, PowerPoint, and Excel.
Travel frequently between stores within the assigned
Must have a current driver?s license with a good driving
Have flexibility to work retail hours and adjust schedule as
needed based on partners? needs and to maximize sales
Must have reliable transportation to travel to partner
Preferred Bachelor's degree (B.A.) from a four-year college or
Related Work Experience
One to two years related experience and/or training; or
equivalent combination of education and experience.
Weekly field rides with account reps, bi-weekly site visits to
management locations and division-wide travel required.