Scheduling Coordinator - Summit County

Company: Home Instead
Location: Akron
Posted on: September 9, 2020

Job Description:

Job Description: --- P Scheduling Coordinator (Full-Time) Home Instead Senior Care Akron, Ohio 44333 Our Scheduling Coordinator is are the glue that holds us together! He/She is expected to perform a variety of duties coordinating clients' and CAREGivers' schedules. The Scheduling Coordinator is responsible for providing the highest quality of service to both our clients and our CAREGivers. This position is a full-time, fast-paced people-oriented position. We are a rapidly growing organization that is PASSIONATE about our mission, our culture and our people. We offer a business casual work-environment that is fast-paced, friendly and fun! If this sounds like the kind of work environment you've been dreaming of, we'd like to speak to you. Duties include, but are not limited to: * Coordinating CAREGiver schedules * Select the best possible professional CAREGiver for each Client * Set up an introduction between the Client and the professional CAREGiver * Communicating scheduling needs or changes * Answering incoming calls and addressing or routing as needed * Solving client problems and ensuring exceptional care * Tracking client and CAREGiver information The ideal candidate will possess: * A positive attitude with a passion for people and meaningful work * The ability to manage multiple tasks at once and prioritize goals * Excellent communication skills, both written and oral * Exceptional problem-solving skills and ability to develop creative solutions * Strong computer application skills Job Requirements: * High school diploma (GED) * 2 years of customer service experience preferred Each Home Instead franchise is independently owned and operated.

Keywords: Home Instead, Akron , Scheduling Coordinator - Summit County, Other , Akron, Ohio