Technical Support Co-Op
Company: PERKINELMER INC.
Posted on: September 12, 2019
The Diagnostics Technical Support team is seeking a talented,
hardworking co-op to join our team. The qualified individual will
play an important role in supporting laboratory-based customers who
use PerkinElmer instrumentation and reagents, primarily in newborn
The Technical Support team supports North American and Latin
American customers by providing troubleshooting help, customer
training, deployments and optimizations for PerkinElmer Diagnostic
products. We take pride in supporting laboratories, as they utilize
PerkinElmer equipment and assays to detect life-threatening
disorders through genetic screening. If a disorder is detected
early enough, in some cases, disease and even death to the newborn
can be avoided. To learn more about what we stand for, please visit
the Diagnostics page of our website at
The Technical Support Co-Op position requires constant team and
customer interaction, an understanding of the science behind
genetic screening, use of the products and software that the team
supports and the ability to listen to, understand and document
customer needs while producing quality work.
The selected candidate will primarily work alongside other
Technical Support team members to provide customers and end users
with product and technical support - responding to inquires either
by phone, email, or fax. This position offers the opportunity to
interface closely with sales, field service engineers, and other
PerkinElmer support teams to ensure customer satisfaction. You will
gain an understanding of genetic disorders and laboratory processes
used in newborn screening, which is a key strength of our team.
If you feel these are some of your strengths, this position may be
- Interest in health & life sciences industries
- Ability to function both independently and on multi-disciplinary
- Strong problem solving ability and technical aptitude
- Strong communication skills (both oral & written)
- Attention to detail
- Willingness to learn
- Initiative to succeed
- Pride in your work
- Pursuing a Bachelors/Masters degree in science, engineering, or
health related field.
- Applicants must hold sophomore status at an accredited
We are looking for students that will be available during Spring
2020, Fall 2020, and Summer 2021 school semesters.
If interested, apply online at www.perkinelmer.com/careers
Search Keyword: Technical Support Co-op
For questions about position, contact:
PerkinElmer is committed to creating a diverse environment and is
proud to be an equal opportunity employer. All qualified applicants
will receive consideration for employment without regard to race,
color, religion, gender, gender identity or expression, sexual
orientation, national origin, genetics, disability status, age, or
veteran status or any other characteristics protected by applicable
law. PerkinElmer? is committed to a culturally diverse workforce.
Keywords: PERKINELMER INC., Akron , Technical Support Co-Op, IT / Software / Systems , Akron, Ohio
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