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Level 1 PC Tech (1st / 2nd Shifts)

Company: Kforce Technology Staffing
Location: Cleveland
Posted on: August 18, 2019

Job Description:

RESPONSIBILITIES Kforce has a client in search of a Level 1 PC Tech (1st2nd Shifts) in Cleveland, Ohio (OH). Summary Our client is searching for multiple Level 1 technicians who would be deployingupgrading migrating from Windows 7 to Windows 10. There is a total of 6500 in place upgrades with 900 physical installs to be done over 42 locations primarily in Cuyahoga County 1 in Medina. Work hours Would need to be comfortable working 2nd 3rd shifts Daily Duties Deploys new computer assets, installs applications as needed and performs initial startup activities Works with and updates the Customer's Desktop Supervisor with written reports and documentation as needed Coordinates site teams, provides centralized technical support, collects, confirms, and collates data Has QA and reporting responsibilities Keeps in contact with all team members to verify location check in and checkout times Enters all reporting data into our live reporting system, which provides up-to-date reporting to the customer and our team members This reporting data includes all issue reporting as well as deployment status reporting Updates the Customer's Project Manager with written reports and documentation as needed Works with and updates the Customer's Desktop Supervisor REQUIREMENTS Associates degree in Computer Hardware or related would be a plus and is negotiable for relevant experience instead Must have at least 1-3 years of experience in deploying computersdoing physical installs and migration experience from Windows 7 to Windows 10 Excellent customer facing skills Healthcare experience would be a plus Kforce is an Equal OpportunityAffirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Keywords: Kforce Technology Staffing, Akron , Level 1 PC Tech (1st / 2nd Shifts), IT / Software / Systems , Cleveland, Ohio

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