Telecommunications Operator
Company: Akron Children's Hospital
Location: Akron
Posted on: January 21, 2023
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Job Description:
About Akron Children's HospitalAkron Children's Hospital has
been caring for children since 1890, and our pediatric specialties
are ranked among the nation's best by U.S. News & World Report.
With two hospital campuses, regional health centers and more than
50 primary and specialty care locations throughout Ohio, we're
making it easier for today's busy families to find the high-quality
care they need. In 2020, our health care system provided more than
1.1 million patient encounters. We also operate neonatal and
pediatric units in the hospitals of our regional health care
partners. Every year, our Children's Home Care Group nurses provide
thousands of in-home visits, and our School Health nurses manage
clinic visits for students from preschool through high school. With
our Quick Care Online virtual visits and Akron Children's Anywhere
app, we're here for families whenever and wherever they need us.
Learn more at akronchildrens.org .OUR PROMISES
Full Time 40 Hours/week Variable Shift, Including Weekends/Holidays
Onsite, 5 days/week
Summary:
The Telecommunications Operator Answers and screens incoming
telephone calls; follows through with appropriate action.
Responsibilities:
1. Answers and screens incoming telephone calls; follows through
with appropriate action.
2. Pages authorized personnel.
3. Monitors alarms.
4. Responds appropriately to emergency signals including but not
limited to fire, stats, and Code Blue.
5. Distributes and maintains all pocket pagers.
6. Provides hospital answering service and maintains an accurate
on-call schedule
7. Telephone Operations
8. Emergency Codes, Medical Codes, and Maintenance Alarms
9. Pocket Pagers and Overhead Announcements
10. Answering Service and On-call Schedules
11. Miscellaneous Responsibilities
12. Other duties as required.
Other information:
Technical Expertise
1. Experience working with all levels within an organization is
required.
2. Experience in healthcare is preferred.
3. Proficiency in MS Office Outlook, Excel, Word or similar
software is required.
Education and Experience
1. Education: High school diploma or equivalent is required Full
Time FTE: 1.000000
Akron Children's Hospital is an Equal Opportunity Employer of
Minorities, Females, Protected Veterans, and Individual with
Disabilities. EEO is the law, please click/copy paste the link
below to learn more:
Position: IT IS
Keywords: Akron Children's Hospital, Akron , Telecommunications Operator, IT / Software / Systems , Akron, Ohio
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