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IT Technology Analyst

Company: Ramco Specialties Inc
Location: Hudson
Posted on: June 23, 2022

Job Description:

Job Title: - - - - - - - - - - -IT Technology Analyst - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -FSLA Status: Exempt - - - - - -Reports To: - - - - - - -IT Director - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -Department: - - - - -IT - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -Last Revision: 4/18/2022 - -ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. -Other duties may be assigned. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily -

  • Assess functional requirements and initiate complex installations of ERP technologies that meet interdepartmental, and company needs
  • Drive projects leading to continues improvement of processes and capabilities beyond the initial implementation project
  • Display a good understanding of inventory and distribution modules to support design decisions, implementation activities, and continuous improvement projects
  • Ensure cross-functional access to systems; utilize ERP integration methodologies to map business processes to ERP modules (typically with assistance from consultants or vendors) and administer user acceptance testing
  • Display a good knowledge of commonly used concepts, practices, and procedures for conducting business analysis and proficiency in conducting business requirements-gathering sessions
  • Has knowledge of ERP languages and can communicate with programmers and other specialists on matters of file design, testing, debugging, storage, access, and related activities
  • Consult with business unit leadership and/or project team leadership to drive project activities
  • Track and document changes to functional and business specifications
  • Create or assist others in the writing of user documentation, instructions, and procedures
  • Assist the IT helpdesk with troubleshooting issues at the plant
  • Other duties as assigned -REQUIRED QUALIFICATIONS listed below are indicative of the knowledge, skills, and abilities required to be successful in this position.
    • Bachelor's Degree in computer information systems, computer science, business administration
    • 3-5 years' experience as a Business Analyst
    • 3+ years' experience using an ERP system in a manufacturing environment (Microsoft NAV or BC preferred)
    • Performs work under minimal supervision
    • Ability to support multiple concurrent projectsPersonal Skills and Competencies
      • Ability to use data and/or insights to perform root cause analysis to help guide decision making
      • Strong analytical and critical thinking skills
      • Excellent communication, facilitation, and presentation skills. Must be able to effectively interact with all levels of the organization and facilitate training and testing sessions with end users
      • Ability to work independently or with a group to identify and recommend resolution to issues
      • Business acumen in related field and ability to quickly understand new business terms, data, methodology, philosophy, etc.
      • Customer focused with the ability to quickly prioritize actions based on day-to-day activities
      • Process focused with the ability to organize information, projects, tasks, etc.
      • Contributes to building a positive team spirit, shares knowledge and experience.PHYSICAL DEMANDS -Lifting, up to 35 pounds may be required. This requirement may be modified in certain cases to accommodate individuals with all other qualifications, but with physical limitations. -WORKING CONDITIONS - - - - - - - - - - - -General office, laboratory, shop and warehouse environment with varying climates. - - - - - - - - - - -Some exposure to oils, greases, cleaning fluids and dust/dirt.This job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of Ramco Specialties, Inc. -Since no job description can detail all the duties and responsibilities that may be required from time to time in the performance of a job, duties and responsibilities that may be inherent in a job, reasonably required for its performance, or required due to the changing nature of the job shall also be considered part of the job holder's responsibility.

Keywords: Ramco Specialties Inc, Akron , IT Technology Analyst, IT / Software / Systems , Hudson, Ohio

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