Desktop Support Analyst Job in Akron, Ohio

Location: Akron
Posted on: January 14, 2021

Job Description:

Position:   Desktop Support Analyst Job in Akron, OH
Location:  Akron, OH
Duration: 11 month contract
 
Modis, a leader in the IT staffing industry, is working with a client to fill a Desktop Support Analyst Job in Akron, Ohio within their technology-focused, forward-thinking organization.  This Desktop Support Analyst Job in Akron, Ohio will work closely with other Desktop Support Analysts and Business Unites to assist with a PC refresh project.
 
Responsibilities:

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• Swap out and/or maintain desktop or laptop PC hardware, software, components or peripherals.
• Provide Level 2 PC field support directly onsite for client problem resolution.
• Ensure compliance of desktop and laptop PCs with IT standard configurations and procedures.
• Utilize MS Windows Server administration tools to resolve client issues.
• Troubleshoot PC operating systems.
• Utilize software distribution tools and standard desktop support tools.
• Become familiar with specific Business Unit environments.

 
Qualifications:

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• Associate’s or BA/BS degree in Computer Science or related field or equivalent experience providing desktop support or Help Desk services.
• Excellent interpersonal skills and basic computer support are required for this position.
• Strong analytical skills to resolve problems and think creatively.
• Demonstrated ability to work effectively as part of a team.
• Ability to work in a virtual environment (working with remote co-workers using virtual technologies).
• Solid knowledge of Microsoft Office tools including Excel, PowerPoint, Word, Outlook, and Lync.  

 
If you are interested in working with this nationally known organization in a Desktop Support Analyst Job in Akron, Ohio, please apply directly at www.modis.com
 

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