Manager, WFD and Human Services
Company: Zanesville Welfare Organ. 38 Goodwill Industries I
Location: Lancaster
Posted on: February 15, 2026
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Job Description:
Job Description Job Description GENERAL DUTIES AND
RESPONSIBILITIES: Manage the development and implementation of the
Workforce Development and Training programs on a territory-wide
basis; through program design, program management, implementation
and development that results in the individual served receiving
quality services in a timely manner. ESSENTIAL DUTIES AND
RESPONSIBILITIES: Based on identified needs of the target
populations and employment opportunities, within each territory,
design programs that will most effectively help trainees achieve
their employment goals while satisfying Bureau of Vocational
Rehabilitation, Division of Rehabilitation Services and other
agencies requirements. Maintain an open line of communication with
referral sources to ensure proper services are being offered to
meet their needs. Ensure compliance with Goodwill Industries’
policies, procedures and safety standards throughout the Workforce
Development and Training Division operations. Responsible for
ensuring that the Workforce Development and Training Division staff
are delivering quality services and meeting the needs for all
trainees. Responsible for the timely completion of all Training
Center reports. Operate computer to design and maintain Workforce
Development and Training Division data base proposals, cost
comparisons, etc. Prepare trainee development and case reports for
the Administrator, Workforce Development and Training. Responsible
for the highest quality, on-going training programs, individual
case management and other program services territory-wide. Recruit
and train Job Coaches, and other Workforce Development and Training
employees. Provide training on intakes, Individual Service Plan
(ISP), Individual Employment Plan (IEP) development and Case
Management, etc. Review the Training Centers record keeping
program, update as needed. Plan, develop and implement a territory
wide program that will result in target audiences (persons served
and local businesses) becoming aware of and participating in the
Goodwill Industries Workforce Development and Training Programs.
Represent Goodwill Industries in various vocational and
occupational settings, such as community funding committees, and
other workforce development areas. Increase the flow of referrals
to and thru Goodwill Industries Workforce Development and Training
Programs. Ensure compliance with organization’s policies,
procedures and safety standards throughout the Training Centers
operation. Ensure that all Workforce Development and Training
programming conform to applicable Federal and State standards and
laws and the Corporate Code of Ethics and Vision Statement. Job
Type: Full-time Ability to commute/relocate : To Lancaster, OH
43130. Required to reliably commute or planning to relocate before
starting work. Experience: effective 1 year (Preferred)
License/Certification: Driver's License (Required) Work Location:
In person MUST BE ABLE TO PASS A CRIMINAL BACKGROUND CHECK
Keywords: Zanesville Welfare Organ. 38 Goodwill Industries I, Akron , Manager, WFD and Human Services, Human Resources , Lancaster, Ohio
