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Sr Front End Team Leader (FT) - Giant Eagle - Rocky River

Company: Giant Eagle
Location: Akron
Posted on: November 9, 2019

Job Description:

Job Responsibilities :

  • Oversee the entire operation of the Front End. Responsible for service levels at the registers, SCO's and service desk. Also, maintaining conditions in the parking lot, lobby and front end of the store.
  • Direct the customer flow to ensure service requirements are met.
  • Schedule Team Members through SMART track and delegate work assignments to the needs of the business and in accordance with the collective bargaining agreement (where applicable.)
  • Support all company sponsored programs and initiatives on the front end.
  • Effectively order and utilize supplies to maximize profitability.
  • Control department costs by monitoring and improving operations to increase profitability.
  • Manage inventories of front end racks: gum, candy, GM panels, coolers, newspapers, magazines, cigarettes, and supplies to meet customers - needs and maximize profits.
  • Follow up, to be sure all 5S checklists are completed daily and weekly. (Cashier, Lot Attendant and Coordinator).
  • Oversee and evaluate training provided to Team Members to reduce turnover, promote efficiency and control labor costs.
  • Meets and exceeds all Key Performance Indicators to include: EXCEPTions, IPB, Q2, IPM, SCO%, SPLH, overtime and GEAC usage.
  • Audit cash controls according to established procedures to identify and prevent cash losses.
  • Maintain accurate department records to ensure documentation of activities is available.
  • Makes sure all government regulations are followed: alcohol, tobacco, WIC etc.
  • Perform other duties as assigned.

    Reports To :
    Store Leader

    Education and Training Required :
    • High school diploma or equivalent

      Experience Required :
      • 1 to 3 years

        Work Environment :
        • Normal store environment with no continuous exposure to extreme temps, dust, etc

          Physical requirements :
          • Carrying Up to 50 pounds
          • Lifting Up to 50 pounds

            Competencies Required :
            • Adaptability
            • Customer Focused
            • Gets Things Done
            • Interpersonal Skills
            • Problem Solving
            • Respect for Self and Others
            • Business and Financial Acumen
            • Builds High Performance Teams
            • Communicate w/Courage & Impact
            • Manages Team Execution
            • Strategic Thinking & Planning

              Equipment Used :
              • Cardboard Baler
              • Carts
              • Cash Register
              • Compactor
              • Safety Cutter

                Age Requirement :
                • At least 18 years of age

Keywords: Giant Eagle, Akron , Sr Front End Team Leader (FT) - Giant Eagle - Rocky River, Hospitality & Tourism , Akron, Ohio

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