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Special Event and Catering Coordinator

Company: Mustard Seed Health Food Market, Inc.
Location: Akron
Posted on: July 14, 2019

Job Description:

Special Event and Catering Coordinator We are Akrons original healthy restaurant and catering service that features all natural and organic ingredients, made fresh to order and served with a smile! Our forward-thinking menus offers a wide variety of Gluten Free friendly, Hormone and Antibiotic free Meats, Vegetarian, Vegan and Allergen-Friendly cuisine inspired from around the world. We take great pride in creating amazing food with high levels of customer service! Job Summary The Special Event & Catering Coordinator (SEC) is responsible for the coordination of special events (including planning, staffing, and executing events), customer inquiries, and outbound sales calls. The position reports to the Director of Culinary Services. We are looking for an accomplished professional interested in continuing our cultivation of the latest trends in the natural and organic culinary arts and in promoting sound sustainable business practices to grow our business. Supervisory Responsibilities Banquet Servers Responsibilities Has direct supervisory responsibilities over the booking and performance of on-site and off-site catered events. Participates in the daily management of multi-faceted retail locations that operates on a seven (7) day-a-week, year-round food service event planning schedule. Adheres to the departmental budget to ensure proper fiscal controls. Answers phones Takes customer orders Creates proposals Builds customer relationships Meets with clients Schedules staff Manages equipment Works catered events Generates outside sales calls Ensures the cleanliness of the banquet area, equipment, service areas, storage areas, and restrooms. Greets the guests as they arrive. Controls the atmosphere of the dining room: music volume, temperature, lights, etc. Ensures guest expectations are met or exceeded. Controls the atmosphere of the dining room: music volume, temperature, lights, etc. Ensures guest expectations are met or exceeded. Performs other duties as assigned. Education And Experience Bachelors degree in Culinary Arts, Hotel Management, Business Administration or related field, and two (2) years of management experience as a Catering or Banquet Manager or Manager of Operations in a complex food service operation such as a hotel, restaurant, or catering company; OR, an equivalent combination of college education and experience; OR, a minimum of 5 years management experience in a complex food service operation, as defined above. Knowledge, Skills, Abilities Demonstrated skill in communicating orally with strong communication skills to explain policies and procedures to clients, Supervisors, peers, and subordinates. Working knowledge of standard catering sales operations, methods, practices, and strategies. Working knowledge of the catering and conferencing industry, banqueting, meeting room set-ups, space yields, conceptualization, audio/visual specifications, and revenue maximization. Demonstrated experience in a customer service-oriented environment, meeting and exceeding client expectations, and achieving sustained satisfaction. Demonstrated experience in effectively managing and directing the operations of large-scale catering events. Natural and organic food and beverage knowledge, including current general menu trends, multi-cultural menus, ingredients, and related terminology. Demonstrated knowledge of methodology in setting department's work priorities and conducting business in an organized manner. Demonstrated experience in complying with policies, procedures and regulations, the use of personal safety gear, and management of safety protocols for staff. Basic computer skills using the windows operating system including internet, printing, and email Basic usage of Microsoft Office Suite including Outlook, Word, and Excel Must have flexibility to work days, evenings and week PM19

Keywords: Mustard Seed Health Food Market, Inc., Akron , Special Event and Catering Coordinator, Hospitality & Tourism , Akron, Ohio

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