AkronRecruiter
the smart solution for Akron jobs

Retail Branch Manager Tier 4

Company: Citizens Bank
Location: Akron
Posted on: January 14, 2019

Job Description:

DescriptionAs a Branch Manager, you---ll operate as business leaders and be responsible for coaching and building your team in a profit and loss environment. You determine the success of your branch by recruiting top talent with the ability to forecast staffing needs. In this role you will inspire, model and motivate service through staff coaching and training to achieve a superior customer experience. The Branch Manager prioritizes, manages, and communicates promotional campaigns and product initiatives. Fosters a motivated, diverse team environment; by setting employees up for success establishing clear objectives for the branch and for each employee. The Branch Manager is responsible for branch compliance with bank policies, procedures, and operational integrity. Maintains and develops relationships with existing small business customers and creating great partnerships within Citizens and the community. Creates and manages to the branch business plan profit and loss. Will deploy all resources to optimize individual, team performance and team development plan management.
Reports to the Retail Branch Regional Manager
Success in this front-line role can lead to both short and long term career opportunities in Retail, Business Banking or Wealth Management, including, but not limited to, Regional Sales Manager and District Sales Manager.
As a Branch Manager your primary responsibilities include:

  • Create a Service Environment: Build and promote branch identity, drive sales and promote overall ownership and accountability for improving customer service and branch success.--
  • Manage a High Performing Team: Show accountability by taking ownership of the business and willingness to make customer-focused decisions when needed.--
  • Provide sales leadership to ensure franchise growth: Leading by example, through accountability, reward and recognition to drive outstanding sales and service results.--
  • Ensure our customers are extremely satisfied with every interaction --- make it memorable and the best part of their day.--
  • Coach and Develop to Drive Results: Assist colleagues in achieving their developmental goals and career aspirations.--
  • Bring a positive energy and confidence to Citizens every day.
    Qualifications
    • Leadership experience; successful record of coaching and mentoring colleagues to improved results.--
    • 4 years sales management experience in Retail or Branch Banking environment--
    • Proven ability to manage objectives in meeting sales goals, deadlines and branch goals in a profit and loss environment--
    • Drive an exceptional customer experience validated through customer satisfaction surveys--
    • Supervise and coach the team to achieve sales excellence, ensure the delivery of world class customer service as well as operational integrity--
    • Maintain strong partnerships with community & civic organizations--
    • Adaptability, flexibility and ability to work branch hours, including some weekends and evenings--
    • Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining an unique identifier from the NMLSPreferred Skills/Experience:
      • Experience managing a branch with an FTE count up to: Tier I --- 8 or more preferred; Tier II up to 7 or more; Tier III up to 7 or less; Tier 4 up to 6 or less--
      • For Multi-Site locations qualified candidate will be skilled in remote or multi-unit managemen.--
      • For an Evergreen position your assigned location will be determined within 90 days and could be in an In-Store or Traditional branchEducation, Certifications and/or Other Professional Credentials:
        • Associate---s or Bachelor---s degree preferred--
        • High School Diploma or equivalent requiredSuccess Factors
          • Knowledge, skills & abilities that typically lead to success in the job include:
          • Holding others accountable
          • Coaching
          • Inspiring
          • Team Leadership
          • Customer service
          • Risk acumen
          • Business partnering
          • Problem solving
          • Retail banking
          • Talent sourcing & assessmentHours & Work Schedule
            Hours per Week:--40Work Schedule: Varies with branch needs
            Why Work for UsAt Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth.Equal Employment OpportunityIt is the policy of Citizens Bank to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status, marital or domestic partner status, or any other category protected by federal, state and/or local laws.Equal Employment and Opportunity Employer/Disabled/VeteranCitizens Bank is a brand name of Citizens Bank, N.A. and each of its respective subsidiaries, and Citizens Bank of Pennsylvania.

            Keywords: Citizens Bank, Akron , Retail Branch Manager Tier 4, Hospitality & Tourism , Akron, Ohio

            Click here to apply!

            Didn't find what you're looking for? Search again!

            I'm looking for
            in category
            within


Other Hospitality & Tourism Jobs


Join Lyft Today - Earn $650 your first month, guaranteed!
Description: Having existing know-how and people skills acquired as District Manager, Co-Manager, and General Store Manager is a big plus for your application and to become a great Lyft driver independent contractor (more...)
Company: Lyft
Location: Twinsburg
Posted on: 01/21/2019

Line Prep Cooks, Servers, Dishwashers
Description: City of Twinsburg 13 br Gleneagles Golf Club Events Aaron Moses Restaurant 13 br ul
Company: City of Twinsburg
Location: Twinsburg
Posted on: 01/21/2019

Retail Branch Manager Tier 2
Description: DescriptionAs a Branch Manager, you'll operate as business leaders and be responsible for coaching and building your team in a profit and loss environment. You determine the success of your branch by (more...)
Company: Citizens Bank
Location: Strongsville
Posted on: 01/21/2019


Join Lyft Today - Earn $650 your first month, guaranteed!
Description: Having existing know-how and people skills acquired as Retail Fashion Buyer, District Manager, and Assistant Store Manager is a big plus for your application and to become a great Lyft driver independent (more...)
Company: Lyft
Location: Brecksville
Posted on: 01/21/2019

$16-$35+/Hour Pizza Hut Jobs Hiring: (Positions Open)
Description: Easy Application,
Company: PizzaHut.FindDreamJobs.com
Location: Chagrin Falls
Posted on: 01/21/2019

Food Service Associate
Description: Job DescriptionThe QSR Associate is responsible for performing all food service, cashiering, stocking, cleaning, and customer service duties in a manner that will develop good customer relations, build (more...)
Company: Circle K
Location: Avon
Posted on: 01/21/2019

Customer Service Representative
Description: OverviewBe the voice of AmTrust Apply your customer service experience, organization and computer skills, keen desire to fulfill customer needs and ensure customer
Company: AmTrust Financial Services
Location: Cleveland
Posted on: 01/21/2019

Assistant Executive Housekeeper
Description: Hyatt Hotels - JobID: 79866D2C8F684354B2582ED7BA3ED163 Be a part
Company: Hyatt Hotels
Location: Cleveland
Posted on: 01/21/2019

Cashiers & Front End Associates
Description: Walmart Supercenter - 6067 N Ridge Rd - Retail Associate / Customer Service / Team Member
Company: Walmart
Location: Madison
Posted on: 01/21/2019

Experienced Cake Decorator/Baker (Full-Time) Akron/Canton Locations
Description: Job Description: ul li Provide exemplary customer service by greeting customers in the department and ensuring they are able to locate the products they are looking for. Bakery team members
Company: Giant Eagle
Location: Canton
Posted on: 01/21/2019

Log In or Create An Account

Get the latest Ohio jobs by following @recnetOH on Twitter!

Akron RSS job feeds