Bartender in Akron, OH at Firestone Country Club

Company: Akron, OH, United States
Location: Akron
Posted on: September 13, 2023

Job Description:

Job Description

Day to Day:

• Maintain Invited service standards as outlined in the F&B Service training program at high standards.
• Prepare set-up appropriately at start of shift (i.e., put bottles out, set up garnish tray, check and stock juices, stock glassware, fill ice bin.)
• Consistently check bar area for cleanliness and ensure that all necessary items are in place.
• Ensure that all liquor items are stocked and ready to use. Responsible for liquor control and accurate pouring of product.
• Possess clear knowledge of all various liquors, beer, and wines available at the Club.
• Assist with the service of food and beverage to the Members and guests at the bar, adhering to the Invited standards of service.
• Maintain comprehensive knowledge of the a la carte menu, including daily features and specials that may not be available directly on the menu.
• Accurately execute Member/guest orders and requests in a timely fashion.
• Know Members names and greet them promptly in a manner to provide a warm welcome and making them feel at home.
• Ensure daily assignments and side work is complete in respective areas to meet Club standards (i.e., orderly/organized work areas, consistently sanitize work areas, refill/stock containers and supplies, etc.).
• Assist fellow Employees, Members and guests to ensure delivery of the Three Steps Service without being directed. Be aware of team members and the environment and participate as a member of the team.
• Notify management of Member/Guest complaints at the time they occur. Practice good service recovery by rectifying any complaints as soon as possible.
• Complete additional duties as assigned periodically by the F&B Director, Service Director, Private Events Director, etc. All the other stuff we do:
  • Because of the fluctuating demands of the company's operation, it may be necessary that each Employee Partner perform a multitude of different functions; therefore, as an essential part of your position, you will be expected to help others when the occasion arises, just as other Employee Partners are expected to help you. Accordingly, you may be expected to perform other tasks as needed or as directed.
  • Adhere to all of the various company, club and department written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job.
  • Demonstrate good teamwork.
  • Work well under pressure, coordinating multiple tasks at any given time
  • Responsible for attendance at all Service Training Meetings as requested.
  • Maintain good conduct and safe working habits while in all areas of the Club and assure that others are acting safely.
  • Attend daily line-up and participate as requested.
  • Wear a clean and neat uniform that follows Invited and your property's uniform standards daily. About you:
    • A high school diploma, preferred.
    • Previous Food and Beverage experience, preferred.
    • Alcohol and food safety awareness certificate.
    • Excellent communication skills and articulate speech. Ability to follow instructions well
    • You always perform at the highest level of ethical work standards.
    • You are comfortable working in both indoor and occasional outdoor environments Physical Requirements:
      • Standing, walking, exposure to temperature changes, dust, fumes, or gases, climbing/ladders, squatting/kneeling, reaching, grasping, pushing/pulling, twisting/bending, lifting/carrying/pushing/pulling up to 100 lbs. on occasion, folding/unfolding, talking, hearing, and seeing.
        
        Primary tools/equipment used in this position and approximate weight:
        
        • Trays (2 - 60 lbs.)
        • POS System
        • Bottle Opener
        • Wine Knife
          Attendance Requirements for this position: Attendance Requirements for this position as outlined on the weekly schedule. Additional hours are required to meet deadlines of the position, including weekends and/or holidays.

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