Prepared Foods/Deli Supervisor

Company: Mustard Seed Health Food Market, Inc.
Location: Akron
Posted on: September 24, 2022

Job Description:

We are Northeast Ohio's largest locally owned Natural Food Store, proudly serving our communities for 37 years. Our specialty is providing high quality natural and organic foods and products along with education on food issues and the environment. We adhere to strict ingredient standards and promote locally grown food. Job Summary Supervises daily operating procedures of the Market Kitchen. Trains, delegates work assignments to Service Staff and handles any disciplinary issues with Service Staff. Provides excellent customer service. Performs a variety of duties relating to retail food service including greeting, serving, suggestive selling and limited preparation (garnishing and plating) of hot and cold food. Stocks and replenishes Market Kitchen retail area and maintains sanitation standards. Responsible customer service is a major component of this position. Supervisory Responsibilities Market Kitchen Servers Responsibilities

• Delegates work assignments effectively to Market Kitchen Servers and supervises their work; handles disciplinary action as needed with the direction and guidance of the Team Leader.
• Trains Service Staff.
• Oversees department in absence of Team Leader.
• Provides prompt and courteous customer service.
• Handles all hot and cold foods appropriately during preparation and service times, safety and sanitation practiced continually.
• Ensures all food and supplies are stored under proper conditions, covered, labeled, and dated.
• Ensures retail area is stocked, cleaned, organized, and restocked throughout the shift, and that items are properly dated.
• Ensures all display foods are merchandised attractively as per standards.
• Oversees salad and soup bar ensuring it is well-stocked and clean.
• Maintains appropriate portion control and merchandising standards during service.
• Maintains post check out area.
• Cleans equipment as assigned thoroughly and in a timely manner.
• Monitors customer buying trends and makes relevant recommendations for product additions and deletions.
• Accurately inventories supplies daily and requisitions items needed to meet par levels.
• Informs Production Chefs in a timely manner when food quantities are low.
• Relays relevant comments from customers directly to Manager.
• Maintains standard operating procedures in accordance with company policy,
• guidelines and outside licensed and certification authorities.
• Adheres to all company and department policies and guidelines and outside licenses and certification authorities.
• Complies with Health Department regulations for safe handling and storing of food.
• Performs other duties as assigned. Education And Experience (E = Essential D = Desired) (E) High school education or equivalent (E) 1-2 years experience in food service industry (D) At least 5 years previous supervisory experience Knowledge, Skills, Abilities
  • Interpersonal skills
  • Food Presentation skills
  • Written & Verbal skills
  • Basic computer skills using the windows operating system including internet, printing, and email
  • Basic usage of Microsoft Office Suite including Outlook, Word, and Excel
  • Demonstrated supervisory skills in addressing associate job performance/disciplinary issue PM19
    
    PI

Keywords: Mustard Seed Health Food Market, Inc., Akron , Prepared Foods/Deli Supervisor, Hospitality & Tourism , Akron, Ohio