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Servers, Banquet Servers

Company: Fairlawn Country Club Company
Location: Akron
Posted on: August 5, 2022

Job Description:

Job Description Full-Time, Part-Time, and Seasonal; Drug Screen and Background Check Required Food Server Related Titles: Server; Waiter or Waitress; (Name of) Outlet Server; (Name of) Outlet Asst.; Food and Beverage Server Reports to: Dining Room Captain; Dining Room Manager or Supervisor; Outlet Manager Supervises: No supervisory duties included in this position Classification: Education and/or Experience -- Grade 12 education. -- Two years of comparable wait service experience preferred. -- The ability to read, write and execute basic math skills. Job Knowledge, Core Competencies and Expectations -- Greet and acknowledge members and guests. -- Is knowledgeable about the menu, buffet and wine list. -- Ability to time the service of each course. -- Learns members--- names and their special preferences. -- Knowledge of wines and spirits. -- Knowledge of and ability to perform required role during emergency situations. Job Summary (Essential Functions) Provide food and beverage service to club members and guests. Job Tasks/Duties -- Sets up side station and performs assigned side (prep) work. -- Provides immediate attention to all members and guests upon seating. -- Makes sure that children are in the appropriate type of seat and are safe and secure. -- Distributes food and wine menus; answers questions. -- Fills glasses with ice water and suggests menu items. -- Ensure that the correct account numbers and names are given for billing. -- Efficiently serves food and drinks in a friendly and courteous manner, offers suggestions on daily specials and wine selections. -- Places orders with kitchen; informs cooks about any special cooking instructions. -- Assembles food on tray; procures items from each station as necessary. -- Serves meals; places dishes by courses in front of each person. -- Checks back to ensure member and guest satisfaction; replenishes water and butter as necessary. -- Removes soiled dishes. Clears tables after each course and resets them with appropriate silverware. -- 0Presents dessert menus, suggests and serves dessert, coffee and after-dinner drinks. -- Verifies accuracy of prices, state and federal taxes, tips and other charges on all checks. -- Presents the bill. -- Handles all cash and credit card charges as prescribed by standard operating procedures. -- Keeps dining room and bus station areas clean. -- Clears, cleans and resets tables that have been vacated. -- Advises supervisor of any complaints as soon as they occur. -- Performs clean-up and closing duties as assigned by manager. -- Attends pre-meal meetings as requested by the Dining Room Captain; Dining Room Supervisor; Dining Room Manager; or Outlet Manager. -- Turns in signed tip declaration form weekly. -- Thanks members and guests; invites them to return. -- Consistently follows local and state laws and the club---s policies and procedures for the service of alcoholic beverages to members and guests. -- Performs other appropriate duties assigned by Dining Room Manager or Outlet Manager. Licenses and Special Requirements -- Food safety certification. -- Of legal age to serve alcoholic beverages. -- Alcoholic beverage certification. Physical Demands and Work Environment -- Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch and twist or reach. -- Push, pull or lift up to 50 pounds. -- Continuous repetitive motions. -- Work in hot, humid and noisy environment. Company Description Fairlawn Country Club, founded in 1917, is steeped in tradition, but committed to providing the exception member experience families expect in today's private country club. Our club is set on 115 acres of beautiful rolling terrain with forests, ravines, and exquisite landscaping. This setting and its magnificent clubhouse are designed for family enjoyment and entertaining, whether for business or pleasure. In addition to twelve dining venues, the club also offers a challenging 18-hole golf course, aquatics complex, and racquet complex that includes four brand-new pickleball courts.

Keywords: Fairlawn Country Club Company, Akron , Servers, Banquet Servers, Hospitality & Tourism , Akron, Ohio

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