Personal Lines Insurance Customer Service Representative
Company: Gilbert's Risk Solutions
Posted on: January 13, 2022
The cornerstone of our business philosophy is Service Beyond
Insurance for our clients as we are able to precisely tailor our
services to fit the unique needs of their business. At Gilbert's,
we look forward to continued growth and providing exceptional
service and coverage for all lines of insurance. This philosophy
and our success has been measured and proven by our aggressive risk
management approach and ability to reduce loss frequency and
severity with our clients.Gilbert's Risk Solutions is one of the
most respected and longstanding agencies in the region. Gilbert's
offers the rewards that come from working hard in an always
evolving organization that is flexible, fun, and challenging. With
average tenure of 10 years, our employees enjoy an inclusive
environment that embraces strategic thinking, drive, and
The focus of this role is to provide prompt, professional and
courteous customer service for Personal Lines products.
- Achieve department goals, high productivity, and strategic
- Adhere to processing procedures to ensure proper service and
best client coverage is available.
- Answer billing questions and processing changes.
- Process endorsements, renewals and claims.
- Develop sales of new business and to develop additional revenue
from existing clients.
- Remote and in office position
- Must have three or more years of successful Personal Lines
Insurance experience meeting or exceeding company goals and
- P&C License preferred
- A strong knowledge and network base in Western, PA and Ohio
region is highly valued.
- High level verbal and written communication and interpersonal
- Good decision-making ability; good judgment
- Organization, prioritization, and time management skills
- Attention to detail and accuracy
- Ability to problem solve, including claims resolution, analysis
of systems and data to suggest appropriate solutions
- Proficient phone & computer skills; including word processing,
spreadsheets, quoting systems for carriers, Applied Agency
Management System, internet, etc.
We offer an excellent work environment with a great work-life
balance and a comprehensive benefits package, including health and
wellness benefits, 401K with a company match and profit sharing,
Keywords: Gilbert's Risk Solutions, Akron , Personal Lines Insurance Customer Service Representative, Hospitality & Tourism , Sharon, Ohio
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