RN Call Center, 9a-7:30p
Company: Summa Health
Location: Akron
Posted on: February 19, 2021
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Job Description:
RN Call Center, Full-Time
9am-7:30pm Clinical Access Center
Summa Health System is recognized as one of the region's top
employers by a number of third party organizations, including
NorthCoast 99. Exceptional candidates gravitate to Summa because of
its culture, passion for delivering excellent service to our
patients and families commitment to our philosophy of servant
leadership, collegial working relationships at every level of the
organization and competitive pay and benefits.
Summary
Responsible to drive Population Health through clinical access and
communication in a call center environment. They are the first
voice of Summa Health that patients, physicians, and hospital
faculty will encounter when communicating the organization.
Critical responsibility of providing all patients and physicians
unparalleled experience and support in the following capacities;
interacting with patients virtually to assess their clinical needs
and requirements to achieve and/or maintain their health,
evaluation of patient medical concerns, initial screening of
patient signs and symptoms, acts in collaboration with the
physician's care team, collaboration with the multi-disciplinary
team, guides members toward and facilitate interaction with
resources appropriate for care and well-being, utilizing recourses
available to uphold the population healthcare model, and any other
questions or concerns.
Formal Education Required
Experience And Training Required
Other Skills, Competencies And Qualifications
Keywords: Summa Health, Akron , RN Call Center, 9a-7:30p, Healthcare , Akron, Ohio
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