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Business Relations Manager

Company: Better Business Bureau of Akron
Location: Akron
Posted on: September 14, 2019

Job Description:

We are looking for a truly unique individual who excels at sales, has significant experience managing sales staff, & wants to have a positive impact on our community. This position is responsible for effectively and professionally coaching our accreditation sales and advertising sales representatives on BBB sales techniques, and to manage the day to day operations of the sales department to achieve set goals. This person will be responsible for the success of the team, department administration, and achieving personal sales goals. ResponsibilitiesMeet monthly sales goals for the department, the individual sales reps, and yourself.Assist sales team with production, ensuring individual and departmental success.Comply with all BBB standards and policies of accreditation development.Provide high quality service at all times with current and potential Accredited Businesses, thereby developing long term effective and professional relationships.Provides consistent on the job training and coaching to the sales team.Responsible for assisting in hiring, staff development, and evaluating sales team members.Conduct performance reviews and management processes.Attend BBB events as needed.Participate as an active member of the management team. QualificationsBachelor's degree in Business, Sales, Marketing, Advertising, or related field.A minimum of five years experience in a fast paced office with a proven track record of successful and effective sales management experience; orAny equivalent combination of education and experience.Experience in sales training.Excellent communication skills, both verbally (in person and via phone) and in writing.Strong analytics and reporting skills.Excellent spelling, grammar and written communication skills with a high level of attention to detail in composing and proofreading materials.Highly proficient in database management, Office, and Google Docs.High level of interpersonal skills and ability to handle sensitive information and documents with confidentiality. Success FactorsWillingness to go the extra mile.Delivery of world class customer service, both internally and externally.Participation as a team player.Contributions to the vision, mission, and goals of BBB.Developing ways to save time or money in the execution of the mission.Respect and honor all people, positions, and BBB processes.Willingness to adhere to BBB Standards of Trust & Core Values.Take initiative to solve problems independently - if and when problems need to be escalated, prepare options for solution.Follow up & provide closure to all requests. Why you should apply:Supportive and positive working environmentGenerous Commission Structure (base plus commission)Quarterly & Year End Bonus ProgramBenefits including health insurance, dental, vision, paid holidays, paid time off, retirement plan, life insuranceOpportunity to have a positive impact on the business community Please submit a resume,--cover letter & salary requirements--for consideration. Must be willing to complete a background check. We look forward to you joining our BBB family! About BBB of Akron:Established locally in 1920, we are an advocate for both businesses and consumers with a rich heritage of living that promise. BBB's vision is to create an ethical marketplace where consumers and businesses can trust each other. We encourage cooperation by promoting business integrity and ethics which in turn builds consumer confidence and trust in the marketplace. Visit us online at bbb.org/akron.

Keywords: Better Business Bureau of Akron, Akron , Business Relations Manager, Executive , Akron, Ohio

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